Our Reviews
Viktoriya C|2020 GMC 1500 Sierra
Confirmed Service Customer
3/20/2026
Quick and high quality service. Thank you
3/21/2026
Hi, thank you for taking the time to leave a review for us at Tom Clark Buick GMC! We're looking forward to your next visit!
AUBREY, TX
Enrique R|2023 Buick Encore GX
Confirmed Service Customer
3/17/2026
Edwin and the service department was excellent. Everyone was friendly and professional. I wish you had a separate evaluation question for the scheduling of the service required because I would have given a poor rating. I tried calling and no one ever answered for three consecutive times. I finally had to contact someone else at your dealership to schedule my service. You have great people and product but if your customers continue to have issues scheduling service, your sales will suffer because of not getting answered in a timely manner.
3/22/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CORINTH, TX
Michael H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/20/2026
Service was great except for losing my key. Dealership made me new fobs but lost my keys for my lock on the tonneau cover and hitch lock. Not good.
3/21/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. .
PILOT POINT, TX
Jules B|2024 GMC Yukon
Confirmed Service Customer
3/20/2026
He was very wonderful guy
3/21/2026
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
DENTON, TX
Phillip M|2024 GMC Yukon XL 1500
Confirmed Service Customer
4/16/2025
Quick service, great customer service.
4/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SANGER, TX
Ricky H|2024 GMC Sierra 1500
Confirmed Service Customer
4/17/2025
Good service friendly personal
4/16/2025
Hi Ricky! We greatly value your wonderful rating. If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!
GAINESVILLE, TX
Jeffery Z|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
4/16/2025
In my experience of purchasing vehicles, this was by far the most exceptional.
SCOTTY RICE
4/17/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
NORTHLAKE, TX
Edward G|2023 GMC Acadia
Confirmed Service Customer
4/17/2025
Little over an hour for oil change and tire rotation. Check out was made easy by cashier who helped with an emailed Coupon for the oil change. Very Helpful.
4/18/2025
Thank you for the great review! We're glad to hear your service was completed in a timely manner and that our cashier was able to help with your coupon and make checkout easy. We appreciate your visit and look forward to seeing you next time!
DENTON, TX
Armando L|2024 GMC Yukon XL 1500
Confirmed Service Customer
4/16/2025
Even using this dealership for years, have been satisfied every time!!
4/17/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CORINTH, TX
Steven B|2025 GMC Yukon
Confirmed Sales Customer
4/17/2025
I believe this is the 5th vehicle we have purchased from James Wood. Always a pleasant and smooth experience!
RAYMOND OROURKE
4/18/2025
Thank you for your continued loyalty and support! We’re honored to have helped you with your 5th vehicle from James Wood Buick-GMC. It means so much to us that you continue to have pleasant and smooth experiences—we truly appreciate your trust and look forward to helping you again in the future!
TULSA, OK
Lee S|2025 GMC Acadia
Confirmed Sales Customer
4/17/2025
Michael was very responsive and found us the exact vehicle we were looking for.
MICHEL WOODS
4/18/2025
Thank you! We're glad Michael helped you find the perfect match. Enjoy your new vehicle!
SOUTHLAKE, TX
Richard M|1991 Buick LeSabre
Confirmed Service Customer
4/21/2025
The work was done correctly in a timely manner and at a reasonable price.
4/22/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
LEWISVILLE, TX
Michael S|2023 GMC SIERRA 1500
Confirmed Service Customer
4/21/2025
Went in on a Saturday morning for an oil change and tire rotation, was 7th in line and was in and out in 45 minutes.
4/22/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CORINTH, TX
Adrien N|2025 Buick Encore GX
Confirmed Service Customer
4/21/2025
Nice people, ordered correct part but painted it wrong color. Provided loaner car but very inconvenient with the waiting and several trips to and from.
4/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DENTON, TX
Charles D|2020 GMC 1500 Sierra
Confirmed Service Customer
4/22/2025
In and out with no trouble.
4/23/2025
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
DENTON, TX
Douglas D|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/23/2025
Mike took great care of me as always! I truly appreciate the quick service I get each and every time I come up there.
4/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
COPPER CANYON, TX
Cole P|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/23/2025
Quick and easy
4/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LAKE DALLAS, TX
Tammy C|2025 Buick Envista
Confirmed Service Customer
4/18/2025
My service advisor, Samantha, was amazing!!
4/19/2025
Hello, we are glad we could help! If you're ever in need of more help, please let us know!
LEWISVILLE, TX
Jared H|2025 GMC Sierra 1500
Confirmed Sales Customer
4/18/2025
Michel was pleasant to deal with
MICHEL WOODS
4/19/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FORT WORTH, TX
Luda G|2025 Buick Envision
Confirmed Service Customer
4/18/2025
Very professional no issues at all. Very nice experience
4/19/2025
Luda Kopcewycz Greene, thanks again for taking the time to leave us this information about your recent visit. We are always more than happy to assist you if anything else comes up. Take care!
SOUTHLAKE, TX
Jay L|2019 GMC Acadia
Confirmed Service Customer
4/21/2025
They got the tasks done in a timely and professional manner.
4/22/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
DENTON, TX
Lyle D|2011 Buick LACROSSE
Confirmed Service Customer
4/21/2025
Have and continue to use James Wood service department. Have relied on service agent/assistant, Jarrett Able for many years. He has done an excellent job in managing my vehicle service and/or repair. Keeps me informed and always explains in detail what measures are needed to complete my service or repair. Very courteous and friendly (as is all others at the service department).
4/22/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
ARGYLE, TX
William O|2025 GMC Yukon XL 1500
Confirmed Sales Customer
4/21/2025
Katie was incredibly helpful. She listened to our needs and allowed us space to find the right vehicle. The ordering process was straightforward and easy to navigate with her guidance. Don, the F&I manager, was knowledgeable and approachable. Overall, I had a positive experience at the dealership. I’ll definitely consider James Wood when shopping for my next vehicle.
ANNA-KAITLYN WILKINS
4/22/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
FLOWER MOUND, TX
Beth R|2023 Buick Enclave
Confirmed Service Customer
4/23/2025
Vehicle in accident Randy put us back together!
4/24/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DENTON, TX
Jessica T|2025 Buick Envista
Confirmed Sales Customer
4/23/2025
Erica Woods was a joy to work with and highly recommend.
ERICA WOODS
4/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
AUBREY, TX
Nathan C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/23/2025
Excellent salesperson. No headache which seem to usually be with car dealerships. Quick service
SCOTTY RICE
4/24/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
RHOME, TX
Clint S|2025 GMC Yukon XL 1500
Confirmed Sales Customer
4/23/2025
Delivered exactly
MATTHEW TAYLOR
4/24/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
MANDEVILLE, LA
Johnny O|2016 Buick LaCrosse
Confirmed Service Customer
4/23/2025
Bought a used Buick from your dealership haven’t had it long and it needs a transmission due to transmission issues with that year. We took the car buy to get an estimate but you wanted almost as much as we paid for the car. Would of thought you would be able not to gouge on the repair but we would have over 16k in car by the time ya was done including purchase price
4/29/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
VALLEY VIEW, TX
Blake B|2025 GMC Sierra 1500
Confirmed Sales Customer
4/24/2025
Everything you typically expect from a dealership—flip it on its head when you're here. The staff is friendly, respectful of your time, and operates with a low-pressure approach paired with fair pricing. Katie was amazing at finding me a truck that matched exactly what I was looking for, making the process smooth and hassle-free. Don in finance was equally impressive, offering recommendations on products that made sense for a lease while avoiding any pressure to purchase those that didn’t. Overall, it was an absolutely fantastic experience.
ANNA-KAITLYN WILKINS
4/25/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HICKORY CREEK, TX
Bob A|2021 GMC Canyon
Confirmed Service Customer
4/24/2025
Always great service
4/25/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
DENTON, TX
Daniel F|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/24/2025
Very professional employees!
BILLY WORLEY
4/25/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
DENTON, TX
Anthony V|2021 GMC 1500 Sierra
Confirmed Service Customer
4/26/2025
Excellent people working at this dealership Jared Abell is also a very great person in the maintenance service department. Thank you
4/27/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
PROSPER, TX
Steven A|2024 GMC Sierra 1500
Confirmed Service Customer
4/24/2025
Went very well
4/25/2025
Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SHADY SHORES, TX
Russell K|2018 GMC 1500 Sierra
Confirmed Service Customer
4/24/2025
I needed a new transmission for my GMC truck that had 69,000 miles on it… ill never buy another GMC. I also need a new shocks. Both quotes I received were significantly higher than other places. I also asked them to appraise the vehicle and they were significantly lower than what I just sold it for (public company, not private).
4/30/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FORT WORTH, TX
Jennifer W|2025 GMC Terrain
Confirmed Sales Customer
4/25/2025
Very pleasant experience from start to end. Will be back and recommend..
ANNA-KAITLYN WILKINS
4/26/2025
Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DENTON, TX
Randy H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/25/2025
It was awesome. Shelley is always a gem .
NOAH GATTENBY
4/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ARGYLE, TX
Barbara W|2019 GMC Acadia
Confirmed Service Customer
4/25/2025
They are the best
4/26/2025
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, James Wood Buick-GMC
GRAND PRAIRIE, TX
Melanie B|2023 GMC Yukon
Confirmed Service Customer
4/29/2025
Long time customers of James Wood. Most recent purchase two years ago '23 Yukon. Not near the positive experience as when we were dealing with Mike Holtzman, now retired. Two years ago we were told we'd get two complimentary oil/filter changes within the first 24 months. First one in May '24. Made an appointment last week with Jordan for the second one yesterday and confirmed it was complimentary, also confirmed with Samantha when I checked in. At checkout a rather unpleasant young lady didn't want to honor the agreement. Finally got it straightened out but after this and previous experiences, we're through with James Wood.
5/1/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
HIGHLAND VILLAGE, TX
Jose P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/28/2025
Great service that the tech didn't know how to re set the fuel filter
4/30/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
NORTHLAKE, TX
Stanley M|2025 GMC Acadia
Confirmed Sales Customer
4/29/2025
I’ve been driving to the dealership for nearly 30 years and have never been disappointed. This visit was for a new vehicle. Alex Gipson and BJ Worley were very helpful and considerate. For GM product they are the best in my opinion. I ordered a new vehicle. It came in a little early. Closing the deal was a pleasure and everyone was forthcoming with all the facts. To top it off, BJ’s car school was very helpful.
BILLY WORLEY
4/30/2025
Hello, we really appreciate your feedback! Thank you again for choosing James Wood Buick-GMC and we hope to see you again.
GARLAND, TX
Gary M|2015 Buick LaCrosse
Confirmed Service Customer
4/30/2025
The experience was good. Everyone was polite and courteous
5/1/2025
Thank you for your kind words! We’re glad to hear that our team was polite and courteous during your visit. We look forward to making your next experience even better!
DENTON, TX
Juan R|2023 GMC SIERRA 1500
Confirmed Service Customer
4/30/2025
Very prompt response and service.
5/1/2025
Thank you for your review! We’re glad to hear that you received prompt and efficient service. Wishing you a fantastic day, and please don’t hesitate to reach out if there’s anything additional we can do for you!
DENTON, TX
Chris H|2025 GMC Sierra 1500
Confirmed Sales Customer
4/30/2025
Was a great experience and everyone was great.
ANDREW HAMPTON
5/1/2025
Thank you for your positive feedback! We’re delighted to hear that you had a great experience and that our team provided excellent service. We look forward to seeing you again soon!
HIGHLAND VILLAGE, TX
Aaron D|2025 GMC Acadia
Confirmed Sales Customer
4/30/2025
I inquired about a car through the internet, the sales rep was great, non pressure and was Argentine through the entire process. We ordered car and it was delivered early, highly satusfied
ANNA-KAITLYN WILKINS
5/1/2025
From online to your driveway — we love making it seamless and pressure-free. Wishing you many joyful journeys in your new ride!
COPPELL, TX
Jack M|2021 Buick Envision
Confirmed Service Customer
5/1/2025
Great Dealership. Clean and prompt.
5/1/2025
Thank you for the kind words! We're glad you found the dealership clean and our service prompt—it's exactly the experience we aim to provide. If you have any more comments or need further assistance, feel free to reach out!
HIGHLAND VILLAGE, TX
Arthur A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/1/2025
Quick & efficient this time.
5/1/2025
Thank you for your review! We're glad to hear your experience was quick and efficient this time. Wishing you a fantastic day!
CORINTH, TX
Gary D|2017 Buick Envision
Confirmed Service Customer
5/1/2025
I asked for a good wash job and what I got was a smearing of dirt. Never have I seen such a mess of a job. When told my service person ( Samantha Oliphant) about it, she just smiled saying well we can wash it again if like. NO THANKS, I would not let them touch it. Is this what the service at James Wood has come too? Makes one think of the other services performed!!!
5/6/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LEWISVILLE, TX
George R|2020 Buick Envision
Confirmed Service Customer
5/1/2025
Always excellent professional service and the work gets done fast and well!
5/1/2025
Thank you for the wonderful review! We’re happy to hear that your service was always excellent, professional, and fast. We look forward to seeing you again soon!
DENTON, TX
Evelyn O|2022 GMC Acadia
Confirmed Service Customer
5/1/2025
Took less time than expected. Jarret was professional, as always.
5/1/2025
Thank you for sharing your experience! We’re glad the service took less time than expected and that Jarret provided professional care, as always. We look forward to seeing you again soon!
DENTON, TX
Kent H|2023 GMC Sierra 1500
Confirmed Service Customer
5/1/2025
Jarret did a great job getting our truck mirror replaced, and got our oil change done. He offered a couple options on the mirror which was really kind. Our truck was done quickly and we notified in a timely way! Thanks!!
5/1/2025
Thank you for the great feedback! We’re so glad Jarret took care of your truck mirror replacement and oil change, offering helpful options along the way. We’re thrilled to know the job was done quickly and you were notified in a timely manner. We look forward to seeing you again soon!
ARGYLE, TX
Mark M|2022 GMC Yukon
Confirmed Service Customer
5/1/2025
Easy to use online website service scheduling. Gavynn, my service tech, is friendly, courteous, knowledgeable and responsive. Service was done quickly at a reasonable price. As a long time Ford vehicle owner, my experience with my GMC vehicle and this GMC dealership is really giving me something to think about regarding vehicle brand.
5/1/2025
Thank you for sharing your experience with us! We’re glad to hear Gavynn provided friendly, courteous, and knowledgeable service. We're also excited that your experience with GMC and our dealership has made you think about switching brands! We’re here for you anytime you need us!
HIGHLAND VLG, TX
Christopher C|2025 GMC Sierra 1500
Confirmed Sales Customer
5/1/2025
I recently purchased a 2025 GMC truck and couldn’t be happier with the entire experience—from the buying process to the performance of the vehicle itself. The staff was knowledgeable, friendly, and made the process smooth and stress-free. As for the truck, it’s everything I was hoping for: powerful, comfortable, and packed with features. The ride is smooth, the towing capacity is impressive, and the technology inside is both intuitive and advanced. I feel confident and safe on the road, whether I’m commuting or heading out on weekend adventures. I highly recommend GMC to anyone in the market for a reliable, high-quality truck. This purchase has truly exceeded my expectations.
SCOTTY RICE
5/1/2025
Thank you for the fantastic review! We’re thrilled to hear that your experience with purchasing your 2025 GMC truck exceeded expectations. We're glad to know the truck has been everything you hoped for and that our staff made the process smooth and stress-free. Wishing you many safe and enjoyable adventures in your new truck!
FORT WORTH, TX
James D|2024 GMC Yukon XL 1500
Confirmed Service Customer
5/1/2025
Great
5/1/2025
Thank you for your feedback! We're glad to hear everything went great. Wishing you a fantastic day!
KRUM, TX
Daymon O|2025 GMC Sierra 1500
Confirmed Sales Customer
5/2/2025
Spent a minimal amount of time at the dealership and was able to select an inbound vehicle that had all the options I was looking for. During the delivery time, I was able to complete majority of the paperwork. This allowed a short visit to sign docs and drive away in a great truck! Scotty was a great salesman!
SCOTTY RICE
5/3/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Congratulations on your new vehicle! Take care!
RHOME, TX
Anakaren R|2021 Buick Envision
Confirmed Service Customer
5/5/2025
Wonderful
5/6/2025
Short and sweet—thank you! We’re thrilled your experience was wonderful. Wonderful guests deserve wonderful service—come back anytime!
DENTON, TX
Bryan N|2020 GMC 2500HD Sierra
Confirmed Service Customer
5/6/2025
Work was completed in a timely manner, service was great!!
5/7/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
NORTHLAKE, TX
Ryan K|2025 GMC Sierra 1500
Confirmed Sales Customer
5/6/2025
Love how quick the process is!
MICHEL WOODS
5/7/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
KELLER, TX
Kevin R|2023 GMC Terrain
Confirmed Service Customer
5/7/2025
Gayvnn is awesome
5/7/2025
We couldn't agree more—Gayvnn truly is awesome! We’re lucky to have such a star on our team, and your shoutout will absolutely make their day. Here’s to more five-star moments with team members who go above and beyond!
DENTON, TX
Keith V|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/7/2025
The James Wood sales agent Scotty Rice provides the absolute best experience one could ever have while purchasing a new vehicle. I have purchased about 9 cars from Scotty and a couple of friends and family of mine have as well based on my recommendation. Thank you Scotty for always ensuring I have a positive experience!
SCOTTY RICE
5/7/2025
We’re thrilled to hear that Scotty has consistently provided you with exceptional experiences! Your loyalty and recommendations mean so much to us, and we’ll continue working hard to ensure every visit is as positive as the last. Thanks for being such a great customer!
SANGER, TX
Jimmy B|2018 GMC 2500HD Sierra
Confirmed Service Customer
5/11/2025
Really a great place, friendly people. Super good team.
5/12/2025
Hello, we're happy to hear you had such a positive experience with our team! We hope you have a great day!
ARGYLE, TX
Randolph R|2025 GMC Yukon XL 1500
Confirmed Sales Customer
4/29/2025
Scotty Rice was a pleasure to work with. Professional. Patient. Kept us in the loop throughout.
SCOTTY RICE
4/30/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
VALLEY VIEW, TX
Anibal G|2022 GMC 3500HD Sierra
Confirmed Service Customer
4/29/2025
Stuff is always courteous and they're very good listeners.
4/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROSS ROADS, TX
Dennis A|2025 Buick Encore GX
Confirmed Service Customer
4/30/2025
great group! great service
5/1/2025
High praise for a great team — we’re lucky to have both incredible staff and customers like you!
CORINTH, TX
Stephen B|2025 GMC Sierra 1500
Confirmed Sales Customer
5/2/2025
The team was outstanding, great no pressure customer experience
GWENDOLYN LITTLE
5/3/2025
Hi there, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FLOWER MOUND, TX
Philip C|2024 GMC Terrain
Confirmed Service Customer
5/3/2025
I had a 9 o’clock appointment for an oil change. I was not seen until 11 and then it took 40 minutes.
5/7/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LEWISVILLE, TX
Jason P|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/9/2025
Super fast service
5/10/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
CORINTH, TX
Laura H|2022 Buick Encore
Confirmed Service Customer
5/10/2025
Very professional. Quick service.
5/11/2025
Hi there, thank you so much for your positive comments about James Wood Buick-GMC! Please don't hesitate to reach out to us if there's anything more we can do!
DENTON, TX
Eugene R|2023 GMC Acadia
Confirmed Service Customer
5/10/2025
Very professional staff and I feel I am treated with respect.
5/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.
AUBREY, TX
Robert W|2023 GMC SIERRA 1500
Confirmed Service Customer
5/12/2025
The service was ok, but for the price, I should have had a vehicle cleaned. The last time I had my service done, it was dirty with fingerprints, and I told you guys about it.
5/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT WORTH, TX
Michael C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/12/2025
Two days after I had my vehicle serviced I ran out of window washer fluid. It obviously was not filled during the service.
5/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AUBREY, TX
Glen H|2024 GMC Yukon XL 1500
Confirmed Service Customer
5/12/2025
Got my vehicle in quickly. The service rep said it would be 1.5 hours. We were out just like the rep said.
5/13/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
OVILLA, TX
Jimmy S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/12/2025
I brought my truck in because of trailer light issues...truck was checked and then I found out that GM system for trailers does NOT work well with LED lights and I had to buy a adapter that makes the system have regular lights (not LED). Why should I have to buy an adapter, it should come with the truck and most people tow trailers with trucks.
5/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SANGER, TX
David R|2023 GMC SIERRA 1500
Confirmed Service Customer
5/15/2025
Good customer service very professional but could pay a little more attention towards details but overall 👍🏿
5/16/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
AUBREY, TX
Edward S|2024 GMC HUMMER EV SUV
Confirmed Service Customer
5/15/2025
Service with a smile. Samantha greeted me with a smile and kept me informed. Service was prompt.
5/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DENTON, TX
Lonnie D|2025 GMC Yukon
Confirmed Sales Customer
5/15/2025
We just dropped in unexpected. Scotty took great care of us and we were out of there with our new Yukon in 2 hours. Woods is my preferred dealership period!
SCOTTY RICE
5/17/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
MEAD, OK
Rick E|2022 GMC 2500HD Sierra
Confirmed Service Customer
5/16/2025
Was told 4 tires and 2 wheel alignment would take 2-2.5 hours. I had an appointment. It took 3.5 hours just to change the tires. No alignment occurred
5/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DOUBLE OAK, TX
Belinda S|2023 GMC Acadia
Confirmed Service Customer
5/12/2025
Everything was good!
5/13/2025
Hi, we are so pleased you enjoyed your visit to James Wood Buick-GMC! Thank you so much again for your feedback! We hope you have a great day!
DENTON, TX
Michael M|2025 GMC Acadia
Confirmed Sales Customer
5/12/2025
Bj was great and very informative!
BILLY WORLEY
5/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SANGER, TX
Richard Z|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/15/2025
It was a very pleasant buying of my new truck
MICHEL WOODS
5/16/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
WICHITA FALLS, TX
Jerry H|2025 GMC Sierra 1500
Confirmed Sales Customer
5/15/2025
I really enjoy doing business with James Wood and Scotty Rice. No non sense pricing with no add ons. They make it an enjoyable process. No pressuring anywhere.
SCOTTY RICE
5/17/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
PILOT POINT, TX
Janet W|2015 GMC Acadia
Confirmed Service Customer
5/15/2025
Courtesy, friendly staff, prompt response
5/16/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
DENTON, TX
Gary W|2023 Buick Envision
Confirmed Service Customer
5/15/2025
Jarett Able is my service advisor and he is always been excellent at his job. Kept me informed on my repairs and wait time was minimal. Jarett is professional and friendly- best advisor ever!
5/16/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
SANGER, TX
Deena C|2017 Buick Encore
Confirmed Service Customer
5/16/2025
My service advisor Gavynn, is always friendly and knowledgeable.
5/17/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
DENTON, TX
Lawrence B|2024 GMC HUMMER EV SUV
Confirmed Service Customer
5/16/2025
Cole and his team did great. The attitude and attention to detail was amazing from when I first called to after
5/17/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DENTON, TX
Joshua R|2025 GMC Acadia
Confirmed Sales Customer
5/20/2025
.
ANDRES CHACON
5/21/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
ARGYLE, TX
Charles F|2021 GMC Yukon
Confirmed Service Customer
5/20/2025
Cole was a great communicator. There was a delay in getting a part and he let us know and kept us up to date on the progress.
5/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
DENTON, TX
Wayne C|2024 Buick Enclave
Confirmed Service Customer
5/21/2025
Came in, waited for service writer do to being on the phone. I was early, no big deal. Vehicle serviced in about 40 minutes. Alls good
5/22/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
DENTON, TX
Jerry T|2025 GMC Sierra 1500
Confirmed Sales Customer
5/21/2025
Easy, quick, organized and fair transaction.
RONALD EISON
5/22/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
SANGER, TX
Horace H|2026 GMC Terrain
Confirmed Sales Customer
5/23/2025
The sales and delivery experience was excellent. I will definitely refer family and friends to James Wood Mtrs.
RONALD EISON
5/24/2025
We’re so happy to hear your sales and delivery experience was excellent! Thank you for your recommendation—it means everything to us. Your trust drives us forward, and we’ll be ready to take great care of your family and friends too!
LEWISVILLE, TX
Curtis C|2025 Buick Envision
Confirmed Sales Customer
5/23/2025
No problems, had a price in mind and they came through so verry HAPPY.
ANDRES CHACON
5/24/2025
Hitting your price point and getting exactly what you wanted—that’s what makes our day! We’re thrilled to know you drove away so verrry happy. Enjoy that new ride and come back anytime for more good vibes and great deals!
WICHITA FALLS, TX
Robert T|2025 GMC Sierra 1500
Confirmed Sales Customer
5/23/2025
Great dealership experience with Jacob. No pressure to purchase and took time to explain features about different models. Came to look at Chevy trucks and he was able to show me vehicles all across the lot including GMC. Three dealerships in one sales representative.
JACOB RICE
5/24/2025
Jacob will be thrilled to know he helped you explore your options without any pressure while showcasing the range of Chevy and GMC vehicles. We’re proud to offer a dealership experience that feels more like guidance than sales. One rep, three dealerships—now that’s teamwork in action!
NORTHLAKE, TX
James M|2025 Buick Envision
Confirmed Sales Customer
5/23/2025
My Salesperson Cathy Spurgeon was Awesome as well as the Used Car Manager providing the trade in amount (Greg Spurgeon). They always treat me fairly, professionally, very courteous, caring, knowledgeable, and always keep me coming back. They make James Wood Dealerships the best and only place to go and do business with. Forget how many new cars We’ve purchased there since 2005. I know it more than 10 and since 2008 they’ve all been from them. Action speaks more than words many times and these facts back up the tremendous Staff at James Wood Dealerships.
CATHY SPURGEON
5/24/2025
Wow—what an incredible history with us! Cathy and Greg, along with the rest of our team, are so proud to have earned your continued loyalty over the years. More than 10 cars and nearly two decades of partnership say it all! We’re honored to be your one and only dealership—here’s to many more memories down the road!
KRUM, TX
Margaret C|2025 GMC Yukon
Confirmed Sales Customer
5/23/2025
Very friendly! Super knowledgeable!
BILLY WORLEY
5/24/2025
Thank you for the enthusiastic feedback! Our friendly and knowledgeable team is always ready to help—it’s part of what makes every visit feel like the right choice. We can’t wait to welcome you back!
FT WORTH, TX
David B|2018 GMC 1500 Sierra
Confirmed Service Customer
5/27/2025
Came in for an oil change. I was met promptly and the service was performed in less time than was estimated.
5/28/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at James Wood Buick-GMC. If you have any further questions, please give us a call. We're always happy to help!
DOUBLE OAK, TX
Dusty G|2024 GMC Sierra 1500
Confirmed Service Customer
5/27/2025
My service appointment was adequately scheduled. Then the service criteria was done perfectly
5/28/2025
Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
DENTON, TX
Brandon R|2025 GMC 3500HD Sierra
Confirmed Sales Customer
5/28/2025
Traded in a truck and got a new one and Scotty and team knocked it outing the park.
SCOTTY RICE
5/29/2025
We're pleased to know we have been able to exceed your expectations and really help you out! Until the next time we meet, take care!
VALLEY VIEW, TX
Patricia H|2019 Buick Envision
Confirmed Service Customer
5/28/2025
James Wood did a great job fixing the damage to my vehicle. The customer service was above and beyond. Thank you!
5/29/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!
DENTON, TX
Gary H|2012 GMC Yukon
Confirmed Service Customer
5/29/2025
Really appreciate Mike helping me keep my Yukon going since Tammy left.
5/30/2025
Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, James Wood Buick-GMC
DENTON, TX
Kevin S|2025 GMC Canyon
Confirmed Sales Customer
5/29/2025
I enjoyed the overall experience. Erica was patient, responsive and very thorough and detailed throughout the buying/leasing process.
ERICA WOODS
5/30/2025
We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FLOWER MOUND, TX
Gary C|2024 GMC Sierra 1500
Confirmed Service Customer
5/29/2025
Best dealership I have ever dealt with.
5/30/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at James Wood Buick-GMC. Thank you again for choosing James Wood Buick-GMC and we hope to see you again.
HASLET, TX
Eileen R|2025 Buick Encore GX
Confirmed Sales Customer
5/29/2025
Very efficient and professional
SCOTTY RICE
5/30/2025
We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
AUBREY, TX
Joseph M|2025 GMC Yukon
Confirmed Sales Customer
5/29/2025
Very easy buying experience. I had done my homework on purchasing a new GMC Yukon. All the numbers added up, no haggling of trade in price or new vehicle price. Exactly what I hoped for.
ERICA WOODS
5/30/2025
Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FAIRFIELD, TX
Brad S|2025 GMC Sierra 1500
Confirmed Service Customer
5/30/2025
My service advisor, Jarrett, greeted me right at 7 am, took notes of what needed to be done, arranged a driver to take me home and had me on my way. I got a call when the work was done. Good service and good work by the tech.
5/31/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LANTANA, TX
Enrique R|2023 Buick Encore GX
Confirmed Service Customer
5/30/2025
Excellent experience with your service department
5/31/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CORINTH, TX
Jacobe F|2025 Buick Envision
Confirmed Sales Customer
5/30/2025
Great Experience from the moment we walked in the door to the moment we drove away in our beautiful new Buick! Michel Woods was extremely knowledgeable, helpful and kind throughout the buying process.
MICHEL WOODS
5/31/2025
Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HASLET, TX
Angelica M|2023 Buick Envision
Confirmed Service Customer
5/30/2025
Tim was friendly and efficient with communication. He answered all my questions.
5/31/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Buick-GMC and we hope to see you again soon!
DENTON, TX
Michael H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/30/2025
Nice 👍
5/31/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LITTLE ELM, TX
Andrew R|2023 GMC Acadia
Confirmed Service Customer
6/1/2025
Very good service
6/3/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FLOWER MOUND, TX
Gerald M|2022 GMC 1500 Sierra
Confirmed Service Customer
6/2/2025
Great service. Friendly people.
6/3/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ARGYLE, TX
Jack C|2020 Buick Enclave
Confirmed Service Customer
6/2/2025
Good work and on time
6/3/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
DENTON, TX
Lance C|2020 GMC 1500 Sierra
Confirmed Service Customer
6/2/2025
I had some expensive repairs done and the staff really helped bring the cost down
6/3/2025
Hello, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!
ARGYLE, TX
Rogelio G|2025 GMC Acadia
Confirmed Sales Customer
6/2/2025
BJ was great, he showed us everything we needed to know about the vehicle we were buying
BILLY WORLEY
6/3/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at James Wood Buick-GMC. We hope you have a great day!
BRIDGEPORT, TX
Al A|2023 Buick Envision
Confirmed Service Customer
6/2/2025
I was early for my appointment, but was helped right away. I was notified via text when the repair was finished. Checkout was fast and soon I was driving away as a happy customer.
6/3/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
AUBREY, TX
Jeffery J|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/3/2025
Excellent, hassle free experience with Duane in sales!
DUANE ASHFORD
6/3/2025
Thank you for choosing James Wood Buick-GMC as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ALLEN, TX
Frederick H|2011 GMC Acadia
Confirmed Service Customer
6/3/2025
Service is quick and Service Agent keeps me informed
6/5/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
ARGYLE, TX
Julie B|2019 GMC Terrain
Confirmed Service Customer
6/3/2025
Quick service
6/5/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
DENTON, TX
Randy T|2022 Buick Encore GX
Confirmed Service Customer
6/3/2025
work was done promptly but had to wait for parts
6/5/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
TIOGA, TX
Norman B|2021 GMC Canyon
Confirmed Service Customer
6/4/2025
edwin chan is an excellent service writer
6/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FRISCO, TX
Kim M|2019 GMC Acadia
Confirmed Service Customer
6/4/2025
Easy appointment set up. Was provided a ride home and back again. Estimate of service was right on.
6/5/2025
Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
DENTON, TX
Steven K|2025 GMC Canyon
Confirmed Sales Customer
6/4/2025
Did not have wait for anything, all done fast and prompt, no pressure, Katie could and did answer all questions about the truck, returned calls promptly, great dealership
ANNA-KAITLYN WILKINS
6/5/2025
Hi there, thank you so much for your positive comments about James Wood Buick-GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
FORT WORTH, TX
Walter S|2023 GMC Yukon
Confirmed Service Customer
6/4/2025
Mike in the service department did an excellent job answering my question on a potential recall and warranty . Also the lady checking out the service bill was excellent
6/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ARGYLE, TX
Charles M|2024 GMC Sierra 1500
Confirmed Service Customer
6/4/2025
Woods GMC is the best! Professional, prompt and polite!
6/5/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
ARGYLE, TX
Ann M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/4/2025
Working with Wendi Little was awesome! There was no pressure just professionalism, knowledge, and patience. Wendi went above and beyond during the course of May and there are not enough words to express our appreciation.
GWENDOLYN LITTLE
6/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at James Wood Buick-GMC. Thank you again for the great review!
DENTON, TX
Lezlie D|2026 GMC Terrain
Confirmed Sales Customer
6/4/2025
Mike Loch and Ronnie are my go to guys for vehicle upgrades. Great customer service .
RONALD EISON
6/5/2025
We want all our clients to have a comfortable and stress-free experience with us! We can't wait to see you again, have a great day.
BURNEYVILLE, OK
David W|2025 GMC Sierra 1500
Confirmed Sales Customer
6/4/2025
Good people
RONALD EISON
6/5/2025
Hi, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at James Wood Buick-GMC!
DENTON, TX
Phillip W|2025 GMC Canyon
Confirmed Service Customer
6/9/2025
Friendly service.
6/10/2025
Sometimes simple says it all—thank you for sharing! We're all about warm welcomes and helpful attitudes, and we’re so glad that stood out to you. Looking forward to brightening your day again soon!
ARGYLE, TX
Bryan S|2024 GMC Sierra 1500
Confirmed Service Customer
6/9/2025
Great service team - in and out very quickly and communicated well the entire time. Mike Belew is a great service rep to work with.
6/10/2025
Thank you for recognizing our team's speed and communication—especially Mike Belew! We’re proud to have him on board and even prouder to have you as a customer. Quick, clear, and done right—just how service should be.
ARGYLE, TX
John T|2025 GMC Sierra 1500
Confirmed Sales Customer
5/22/2025
Great experience easy easy Ronnie did great job finding truck
RONALD EISON
5/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
COLBERT, OK
Jerry B|2025 GMC Yukon
Confirmed Service Customer
5/23/2025
Excellent service performed on time
5/24/2025
Thank you! On-time and excellent is the only way we know how to roll. We’re glad your experience reflected that—we’ll be ready to do it again on your next visit!
SANGER, TX
Dennis D|2012 GMC Acadia
Confirmed Service Customer
5/24/2025
Arrived at the dealership at 7:15 had a . As soon as the repair department open i was greeted by the short wait for the repair department to to open. My information was taken and I left no problems in countered. Car was ready several hours later when car was ready I returned no problems in countered the price was reasonable.paid for repair and left.
5/25/2025
Thank you for sharing your straightforward and positive experience! We’re happy your visit was smooth from start to finish and that the repairs fit your expectations. Until next time, may every visit be just as hassle-free and every drive just as worry-free!
DENTON, TX
Robert K|2017 GMC Terrain
Confirmed Service Customer
5/24/2025
Great Job! From start to finish 5's across the board. My Sales Rep Phillip Surles did an outstanding job. His friendliness, knowledge and patience with me, an older buyer who moved from a 2017 vehicle too a 2026 model, was so comforting. I usually dread the car buying process, and I did until I engaged with Phillip. There was a minor hiccup during the process but he managed it without concern. Overall it was a great experience. I have used James Wood's Service Center for years but this was my first Car purchase. I would certainly buy again.
5/25/2025
Phillip sounds like a superstar, and we’re so glad he made your car buying journey comfortable and memorable—especially moving from a 2017 to a 2026 model! Minor hiccups can’t stop great experiences, and yours shines bright. Until your next purchase, may every transition be just as smooth and every drive just as exciting!
DENTON, TX
Cesar H|2025 GMC Sierra 1500
Confirmed Sales Customer
5/24/2025
Ronnie was very helpful in helping me find the right truck, and thoroughly explained each feature. The entire process, including the financing process, went smoothly.
RONALD EISON
5/25/2025
Ronnie will be thrilled to hear your kind words—thank you! We're so glad he helped you find the perfect truck and made sure you felt confident every step of the way. Until next time, may every mile in your new ride be as smooth as the buying process!
AUBREY, TX
Keegan C|2025 GMC Sierra 1500
Confirmed Sales Customer
5/26/2025
BJ was incredibly knowledgeable when teaching me about the new vehicle
BILLY WORLEY
5/27/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FLOWER MOUND, TX
Steven S|2021 GMC 2500HD Sierra
Confirmed Service Customer
5/26/2025
The GMC service department and team is excellent. They take the time to make sure your vehicle is at 100% road worthy. Also the customer service is on point. Thanks again for the guarantee manager Brandon.
5/27/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
DENTON, TX
Juan S|2021 GMC 1500 Sierra
Confirmed Service Customer
5/26/2025
I had a great experience, Gavynn was very helpful while providing me with services
5/27/2025
Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, James Wood Buick-GMC
SANGER, TX
Christopher L|2025 GMC Sierra 1500
Confirmed Sales Customer
6/9/2025
It was an easy smooth process that took less than an hour. The service is the reason this was the third truck I have purchased at James Woods.
ANDRES CHACON
6/10/2025
Three trucks and still going strong—that’s loyalty we don’t take for granted! We’re honored our service continues to be the reason you choose James Woods, and we’ll always be here to keep things smooth and stress-free.
CORINTH, TX
David C|2024 Buick Enclave
Confirmed Service Customer
6/9/2025
Very good communication, friendly and professional staff.
6/10/2025
Thank you for highlighting exactly what we aim for—clear updates, genuine friendliness, and total professionalism. We’re grateful for your visit and look forward to serving you again soon!
HIGHLAND VILLAGE, TX
Gary W|2025 Buick Enclave
Confirmed Service Customer
6/10/2025
Took car in for an oil change. Went very well. minimal wait and Jarrett kept me abreast of the situation. Fast friendly service.
6/11/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
SANGER, TX
Clinton W|2025 GMC Canyon
Confirmed Sales Customer
6/11/2025
Great job I'll be back
PHILLIP SURLES
6/12/2025
Hi, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LITTLE ELM, TX
Billy W|2025 GMC Sierra 1500
Confirmed Sales Customer
6/12/2025
Always so straight forward and honest
BILLY WORLEY
6/13/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at James Wood Buick-GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
DENTON, TX
Timothy N|2024 GMC Yukon XL 1500
Confirmed Service Customer
6/12/2025
Was great in and out quick.
6/13/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
VALLEY VIEW, TX
Rick W|2016 GMC Yukon
Confirmed Service Customer
6/12/2025
From check-in at the service desk thru picking up the completed auto, the staff at James Wood was extremely helpful, knowledgeable and professional. Jared is an exceptional service provider and effective advocate for both the car owner and the dealership. I will not hesitate to recommend James Wood for service or purchase of a new vehicle.
6/13/2025
Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DENTON, TX
Tom M|2020 Buick Enclave
Confirmed Service Customer
6/10/2025
Consistent service
6/11/2025
Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DENTON, TX
Kenneth W|2025 GMC 2500HD Sierra
Confirmed Sales Customer
6/11/2025
2025 GMC 2500HD. Michael is great to work with. He really takes care of his customers!
MICHEL WOODS
6/12/2025
Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BURLESON, TX
Jeremy L|2025 GMC Sierra 1500
Confirmed Sales Customer
6/11/2025
I was referred by a friend to see Scotty for my new GMC Sierra Truck and I’m so glad I did. First class experience from when I entered the dealership to delivery of my truck. I am a customer for life and will be referring friends and family.
SCOTTY RICE
6/12/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Congratulations on your new vehicle! Have a great day!
CARROLLTON, TX
Ashlee F|2025 Buick Enclave
Confirmed Sales Customer
6/13/2025
From my first interaction everyone was pleasant and I felt like they were looking for the perfect vehicle for me.
ERICA WOODS
6/14/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing James Wood Buick-GMC and we hope to see you again soon!
BURLESON, TX
Nichole P|2025 GMC Terrain
Confirmed Sales Customer
6/13/2025
Ronnie and Don were fantastic and made the process smooth and easy.
RONALD EISON
6/14/2025
Hi, we're happy you found our staff to be so supportive during your experience here at James Wood Buick-GMC! We sincerely value your business and look forward to your next visit. Take care!
WICHITA FALLS, TX
Barbara L|2017 GMC Acadia
Confirmed Service Customer
6/13/2025
The staff was professional and friendly. Cole was great in explaining what was done to correct the problem with my Acadia.
6/14/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
COPPELL, TX
Patricia K|2024 GMC Terrain
Confirmed Service Customer
6/15/2025
The associate who was assigned to me was very professional and explained what would be done with my car. He asked if I would be waiting for my car and I indicated that I would be so he directed me to the waiting room. Everything went very well and I was on my way within an hour. Thank you James Wood, GM Dealership in Denton, TX.
6/16/2025
Hello, we're happy to hear you had such a positive experience with our staff! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at James Wood Buick-GMC!
DENTON, TX
Gunnar B|2023 GMC Yukon
Confirmed Service Customer
6/16/2025
Efficient and got us out quickly
6/17/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
NORTHLAKE, TX
Brett C|2025 GMC Yukon
Confirmed Service Customer
6/13/2025
World with Samantha in service and she took excellent care of me and my vehicle!
6/14/2025
Hi, we're happy you found our staff to be so supportive during your experience here at James Wood Buick-GMC! We hope to be of service to you again in the future. Take care!
AUBREY, TX
Jimmy P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/13/2025
Very good
6/25/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CHANDLER, TX
Ronald S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/16/2025
My last visit was just for a service, oil and filter change and tire rotation. Pretty basic stuff. However the service was quick and done on time. Only thing I didn't see was a new windshield sticker reminding me of my next service visit! Not sure if you wash all vehicles for quick service, but the truck wasn't washed on this visit. Everything else was just great. Even got a discount from one of your on line coupons.
6/17/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DENTON, TX
Frederick H|2011 GMC Acadia
Confirmed Service Customer
6/16/2025
GREAT service rep, TIM !!!!
6/17/2025
Hi there, we are very happy to have provided you with such a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ARGYLE, TX
Laetitia L|2025 Buick Envision
Confirmed Sales Customer
6/16/2025
Everyone was super friendly, professional and helpful. BJ went over above to make the trade in and buy of my Buick as smooth as can be. I have bought quite few cars in my life and this was THE BEST experience EVER! Including the finance person!
BILLY WORLEY
6/17/2025
Wow, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CORINTH, TX
Franklin B|2019 Buick LaCrosse
Confirmed Service Customer
6/17/2025
Went very well
6/20/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CARROLLTON, TX
Darcy B|2017 GMC 2500HD Sierra
Confirmed Service Customer
6/19/2025
All good, Edwyn diagnosed what was wrong with the truck and had it fixed.
6/20/2025
Hi, we are so pleased you enjoyed your visit to James Wood Buick-GMC! Until the next time we meet, take care!
CORINTH, TX
Jeffrey B|2023 GMC Sierra 1500
Confirmed Service Customer
6/19/2025
Great service as usual. Friendly and helpful staff.
6/20/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!
DENTON, TX
Patricia J|2025 GMC 2500HD Sierra
Confirmed Sales Customer
6/19/2025
Everyone was so friendly and helpful. Got us in and out quickly and very well taken are of. One of our Best buying experiences!
SCOTTY RICE
6/20/2025
Wow, we're glad you had such a wonderful experience with us! We're glad everything was completed quickly and to your satisfaction. Congratulations on your new vehicle!
LUFKIN, TX
Jason P|2025 GMC Sierra 1500
Confirmed Sales Customer
6/19/2025
fast, friendly, always a pleasure to deal with. This is why I have been buying all my cars & trucks here for almost 30 years.
BRYAN BUCKHANAN
6/20/2025
Hi, we are so pleased you enjoyed your visit to James Wood Buick-GMC! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CORINTH, TX
Dennis D|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/20/2025
Andrew Hampton was very helpful and patient. I was looking and investigating new trucks for 3 months.
ANDREW HAMPTON
6/21/2025
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for choosing James Wood Buick-GMC and we hope to see you again.
DENTON, TX
Petrus L|2025 GMC Sierra 1500
Confirmed Sales Customer
6/20/2025
Excellent service from sales and finance staff. Great vehicle selections and a very quick and painless purchase process1
BILLY WORLEY
6/21/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing James Wood Buick-GMC and we hope to see you again.
CORINTH, TX
Gregory T|2019 GMC Yukon
Confirmed Service Customer
6/20/2025
quick service, great customer experience, helpful staff.
6/21/2025
Hi, we're happy you found our staff to be so helpful during your experience here at James Wood Buick-GMC. If you have any further questions, please don't hesitate to reach out!
COPPELL, TX
Brittany S|2025 GMC Acadia
Confirmed Sales Customer
6/21/2025
My car buying process was so easy and felt comfortable! Katie went above and beyond, willingly, so I def hope to do business with her again. Don was a pleasure and loved the digital process- The flash drive with paperwork is genius!
ANNA-KAITLYN WILKINS
6/22/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SAN ANGELO, TX
Lee B|2020 GMC 1500 Sierra
Confirmed Service Customer
6/21/2025
Clean, courteous staff, J.Laska was helpful. Minimal wait time. Waiting room comfortable. Truck was washed! I love a clean truck!!
6/22/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at James Wood Buick-GMC!
DENTON, TX
Randolph S|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/21/2025
James Wood has always provided my family with professional assistance whether it was to purchase a new vehicle, repair a current vehicle, or to advise as to when it would be suggested to begin looking for a new vehicle. James Wood has done this for my family for over 20 years.
ROBERT CAPESTANY
6/22/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SOUTH PADRE ISLAND, TX
Kara H|2025 GMC Yukon XL
Confirmed Sales Customer
6/24/2025
Great experience from start to end!
MICHEL WOODS
6/25/2025
We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
TROPHY CLUB, TX
Sean J|2025 Buick Envision
Confirmed Sales Customer
6/25/2025
I really enjoyed working with Phillip. He is very professional and accommodating. I will buy from him again.
PHILLIP SURLES
6/26/2025
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please don't hesitate to reach out!
NORTHLAKE, TX
Paul M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/25/2025
I appreciate the straight forward sales approach by your staff. In Particular, Wendy, was a great lead agent for the sale of this vehicle. She took a measured no pressure approach to dealing with the negotiation. She fielded all of my questions with professionalism and grace. And she answered all of my questions in a timely and detailed fashion. Very informed on her product and the competition products so that I could make an informed decision. Definitely a valued employee and an integral part of your Dento GMC dealership.
GWENDOLYN LITTLE
6/26/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
AUBREY, TX
William B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/25/2025
BJ was very helpful
BILLY WORLEY
6/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ARGYLE, TX
Keana B|2025 Buick Envista
Confirmed Sales Customer
6/25/2025
Wendi did amazing, she made my process quick and easy. Very nice, professional please shop with her.
GWENDOLYN LITTLE
6/26/2025
Hello, we really appreciate your feedback! Our staff is committed to providing each of our clients with the best automotive experience. We are always more than happy to assist you if anything else comes up. Take care!
MCKINNEY, TX
Cliff T|2025 GMC Yukon
Confirmed Service Customer
6/26/2025
Easy scheduling, friendly service advisors, prompt excellent service.
6/27/2025
Thank you for the wonderful feedback! From easy scheduling to friendly advisors and excellent service, we’re thrilled to know your visit was smooth from start to finish. When everything runs this well, it’s more than service—it’s a standout experience.
ARGYLE, TX
Buffy S|2023 GMC Yukon
Confirmed Service Customer
6/26/2025
Easy to deal with. Appt to delivery was perfect
6/27/2025
We’re happy to hear your experience was smooth from appointment to delivery! That’s the kind of ease and efficiency we strive to deliver with every visit—because a hassle-free process is the best kind of process.
CORINTH, TX
Tyler H|2018 Buick Encore
Confirmed Service Customer
6/27/2025
The experience was absolutely amazing, Cole was great, he kept me up to date with everything about my car in a timely manner, and his customer service was top notch.
6/28/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
AUBREY, TX
David F|2011 Buick LACROSSE
Confirmed Service Customer
6/27/2025
I did not have an appointment but stopped by anyway because my check engine light was on. The service provider undertook a diagnostic procedure to determine the problem. Everything was fixed in about 2.5 hours.
6/28/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing James Wood Buick-GMC and we hope to see you again soon!
DENTON, TX
Judy P|2021 GMC Acadia
Confirmed Service Customer
6/27/2025
Best service!! Kyle Elliott did an outstanding job keeping us informed on our 2021 Acadia from the time service began to the very end. He went above and beyond to explain damages, how it was to be repaired, kept the job going while he was out for a couple days and then notified us for pickup. Before we arrived, he had already explained payment procedures. Excellent service!!
6/28/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
LITTLE ELM, TX
Kelly C|2025 GMC Canyon
Confirmed Sales Customer
6/29/2025
Erica did great just like with my 3500 she is top notch. Everything went just as it should from pick up to finance thank y’all
ERICA WOODS
6/30/2025
Hi, we're happy you found our staff to be so supportive during your experience here at James Wood Buick-GMC! We sincerely value your business and look forward to your next visit. Take care!
WOLFE CITY, TX
Samuel A|2020 GMC Yukon XL
Confirmed Service Customer
6/30/2025
The motor and transmission mounts were replaced.
7/1/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
KRUM, TX
Jason L|2019 GMC 2500HD Sierra
Confirmed Service Customer
6/30/2025
prompt service as always, love being able to use the courtesy shuttle after dropping off my vehicle.
7/1/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HICKORY CREEK, TX
Jody H|2025 GMC Sierra 1500
Confirmed Sales Customer
6/30/2025
They were so friendly and professional. They listened to our wants and needs and didn't pressure us at all. BJ was so knowledgeable and super helpful.
BILLY WORLEY
7/1/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
EUSTACE, TX
Rebecca P|2022 GMC 1500 Sierra
Confirmed Service Customer
7/1/2025
Gavyn is
7/2/2025
Rebecca, thanks again for taking the time to leave us this information about your recent visit. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, James Wood Buick-GMC
JUSTIN, TX
Cortney W|2025 Buick Envision
Confirmed Sales Customer
7/1/2025
Overall great experience! I wont buy a car anywhere else. Awesome job.
JACOB RICE
7/2/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
ARDMORE, OK
Greg J|2016 Buick Verano
Confirmed Service Customer
6/24/2025
Work done quickly!
6/25/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
HIGHLAND VILLAGE, TX
Angelica M|2023 Buick Envision
Confirmed Service Customer
6/24/2025
Friendly service
6/25/2025
Hi there, thank you so much for your positive comments about James Wood Buick-GMC! We do hope we can be of assistance in the future. Take care!
DENTON, TX
Matthew B|2025 GMC Yukon XL 1500
Confirmed Sales Customer
6/25/2025
Great - fastest and easiest purchase of a vehicle
ROSSIE SEWELL
6/26/2025
Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Congratulations on your new vehicle! If you have further needs or questions, please reach out!
ARLINGTON, TX
Lisa B|2025 Buick Encore GX
Confirmed Service Customer
6/26/2025
I enjoyed my expirence with service . The lobby was nice and clean with snacks. All the advisors and receptionist were nice and polite. My advisor was through and accommodating.
6/27/2025
We're so happy you enjoyed your experience with our service team! A clean lobby, friendly faces, and thoughtful advisors all come together to create a welcoming environment—and it sounds like your advisor went the extra mile to accommodate you. It’s the little touches (and snacks!) that make big impressions.
DALLAS, TX
Michael M|2025 GMC Sierra 1500
Confirmed Sales Customer
7/1/2025
This was the most pleasant car buying experience I have ever had. Erica Woods was absolutely fantastic and Don in finance was so helpful. It was so nice to work with a dealership that was honest and transparent. They were not pushy at all. They presented me with options and let me decide what was best for me.
ERICA WOODS
7/2/2025
Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FRISCO, TX
Charlotte G|2025 Buick Envision
Confirmed Sales Customer
7/1/2025
Greeted immediately. Everyone was friendly and courteous. Offered anything and everything to be sure we were comfortable.
ERICA WOODS
7/2/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best wishes, James Wood Buick-GMC
SANGER, TX
Edward S|2022 Buick Enclave
Confirmed Service Customer
7/1/2025
Trustworthy service, happy with outcome. It took longer than I expected, 2.5 hours for oil change and tire rotation
7/2/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DENTON, TX
Robert B|2024 GMC Sierra 1500
Confirmed Service Customer
7/2/2025
I was greeted quickly after entering the service bay by Edwin and was given an estimate of time for the service to be completed. I was done sooner than expected with courteous service. Thank you!
7/3/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
AUBREY, TX
Ronald P|2013 GMC 1500 Sierra
Confirmed Service Customer
7/3/2025
Technician need some more training
7/4/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CORINTH, TX
James C|2017 GMC Acadia
Confirmed Service Customer
7/3/2025
I am very pleased that James Wood did their usual great job of taking care of my vehicle needs. However, I am not at all pleased with GMC and their refusal to cover the cost of having to replace the shifter harness and install a jumper harness to fix my "shift to park" message. I have read where there was a recall on this issue but for some unknown reason to me, my vehicle was not included. I have also read where there was a class action law settlement on this issue that marked a significant recognition of the problem by GMC but not enough integrity to include other owners who were not covered by the settlement!!! I would like an explanation from GMC!!!
7/8/2025
Our team has acknowledged this review.
DENTON, TX
Rosa G|2022 GMC Terrain
Confirmed Service Customer
7/7/2025
I love this dealership! Jarrett has been our service guy. He constantly works with our schedules, sends us text reminders for upcoming service/maintenance, patient and knowledgeable. Jared covered for Jarrett this appointment and he was great. The dealership is always clean and the staff are always friendly!
7/8/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
FORT WORTH, TX
Marsha B|2025 Buick Envision
Confirmed Sales Customer
7/7/2025
I came in and told my salesman Brian what I was looking for and in a matter of minutes, we were signing the paperwork.
BRYAN BUCKHANAN
7/8/2025
Hi, we're happy you found our staff to be so supportive during your experience here at James Wood Buick-GMC! We sincerely value your business and look forward to your next visit. Take care!
CORINTH, TX
Justin W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/8/2025
It was great from start to finish
BRYAN BUCKHANAN
7/9/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TYLER, TX
Samuel B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/9/2025
Was a great experience all the way around. Erica was a great very helpful and explained everything wasn’t pushy and the Truck is great.
ERICA WOODS
7/10/2025
We love hearing that your experience was great from start to finish! Erica will be thrilled to know her helpfulness and clear communication made an impact. Thanks again, and enjoy every moment in your new truck—it suits you already!
NORTH RICHLAND HILLS, TX
Mark M|2022 GMC Yukon
Confirmed Service Customer
7/9/2025
Easy vehicle drop off, no wait. My service tech, Gavynn Norris, was right out to visit on what the service included. He was up-to-date on details which were included in an email. Despite there being three items which were likely to be time consuming, service was done expeditiously and complete within a few hours when I was notified. And a bonus to, my vehicle got a wash job which was much needed after our recent dirt road excursion.
7/10/2025
Thank you for this detailed and thoughtful review! Gavynn will be so pleased to know his communication and attention to detail stood out. We’re also glad your vehicle got a well-deserved wash after that dirt road adventure! From easy drop-offs to surprise bonuses, we’re always looking to go the extra mile for you!
HIGHLAND VLG, TX
Timothy C|2024 GMC Sierra 1500
Confirmed Sales Customer
7/2/2025
Was a great no pressure transaction.
RYAN GONZALES
7/3/2025
We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
NORTH RICHLAND HILLS, TX
Matthew J|2024 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Great service as always
7/4/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DECATUR, TX
Jeffrey H|2023 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Mike took care of getting me checked in early. He kept me informed of my vehicle service status. He arranged for a shuttle to pick me up when my vehicle was ready. Overall a great experience.
7/4/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DENTON, TX
Scott H|2019 GMC 1500 Sierra
Confirmed Service Customer
7/8/2025
All good
7/9/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
CORINTH, TX
George H|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/8/2025
I appreciated the Service Advisor Mike Belew. He explained the complete repair to me, referencing options of parts needed, cost and time required. This is our only vehicle. They had a nice waiting area. Good work. I would and have highly recommend James Wood GMC!
7/9/2025
It's our commitment to ensure quality customer care by providing nice waiting area as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon! Best wishes, James Wood Buick-GMC
FRISCO, TX
Bryan N|2021 GMC Acadia
Confirmed Service Customer
7/14/2025
We have been going to James Woods for years. They are reliable, provide excellent customer service and are not aggressive. They may recommend a service but when you say no, they do not try and push it. I trust them with my vehicles and not to sell me something I don’t need.
7/15/2025
Hi there! We're so happy we were able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Best wishes, James Wood Buick-GMC
NORTHLAKE, TX
Anthony C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/14/2025
All good
RONALD EISON
7/15/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
ARANSAS PASS, TX
Michael C|2025 GMC 1500 Sierra
Confirmed Sales Customer
7/14/2025
Very smooth and seamless transaction. It was a hassle free purchase and I actually enjoyed working with the sales person and the dealership!
MICHEL WOODS
7/15/2025
Hi, thanks for your praise and kind comments about our team. Congratulations on your new vehicle! We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Buick-GMC
DENTON, TX
Jymie S|2005 GMC Yukon Denali
Confirmed Service Customer
7/10/2025
Nice and friendly staff. I was able to get right in for service. The mechanic explain everything that was going on with my truck. Truck was fix in a timely manner and James Wood kept my truck safe for me until I return to town. Excellent Service, Mrs. Smith
7/11/2025
Mrs. Smith, thank you so much for the wonderful review! We’re delighted to hear everything from check-in to pickup was handled with care and professionalism. We're especially glad our team kept your truck safe until your return—just the way it should be. We’ll be here anytime you need us, with the same great service waiting for you!
DENTON, TX
Rene C|2024 GMC Sierra 1500
Confirmed Service Customer
7/14/2025
Very good receiving my truck and quick service. But they took longer to give me my truck when I showed up to pick up my truck
7/15/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SUNNYVALE, TX
Christopher T|2025 GMC Yukon XL 1500
Confirmed Service Customer
7/15/2025
Mike Belew in service is awesome. I scheduled an appointment to have my oil changed and tires rotated. In and out in 1 hour. Thanks Mike
7/16/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
MAGNOLIA, TX
Angel J|2025 GMC Canyon
Confirmed Service Customer
7/16/2025
Everybody was polite, efficient and professional .
7/18/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
PILOT POINT, TX
Don R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/17/2025
Great service and completed on time.
7/18/2025
Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, James Wood Buick-GMC
HICKORY CREEK, TX
Carol P|2014 Buick Enclave
Confirmed Service Customer
7/17/2025
Very good service representative
7/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Take care!
AUBREY, TX
Thompson M|2025 GMC Sierra 1500
Confirmed Sales Customer
7/17/2025
The truck I traded in for my 2025 Sierra was purchased from James Wood 20 years ago. Other than some modernization the same reason I purchased that truck 30 years ago is the same reason I purchased the new one from James Wood. That is the wonderful and knowledgeable people that work there and are so helpful and accommodating to the customer. It’s quite a drive for me to get there and I pass several GMC Dealers on the way. I highly recommend the folks at James Wood for your purchase consideration.
ANNA-KAITLYN WILKINS
7/18/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FAIRVIEW, TX
Adrian M|2024 GMC Acadia
Confirmed Service Customer
7/15/2025
Quick, attentive and took care of me and my vehicle
7/16/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DEER PARK, TX
Michael B|2025 GMC Canyon
Confirmed Sales Customer
7/15/2025
The purchase process went smoothly. I appreciated there was no pressure for the purchase or accessories.
MICHEL WOODS
7/16/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing James Wood Buick-GMC and we hope to see you again soon!
DENTON, TX
Eric D|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/17/2025
Jarrett Able is always professional and helpful!
7/18/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FLOWER MOUND, TX
Merriott T|2011 Buick LACROSSE
Confirmed Service Customer
7/18/2025
Most pleased. Jared followed up with me all during the service time.
7/19/2025
Our staff is committed to providing each of our clients with the best automotive experience. Your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Buick-GMC and we hope to see you again soon!
FLOWER MOUND, TX
Jackie S|2017 GMC 1500 Sierra
Confirmed Service Customer
7/19/2025
Was greeted by service staff immediately and was able to walk thru me needs in a very professional way
7/22/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CORINTH, TX
Juan R|2023 GMC Sierra 1500
Confirmed Service Customer
7/21/2025
Very pleasant and great customer service.
7/22/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing James Wood Buick-GMC and we hope to see you again soon!
DENTON, TX
Melissa R|2016 GMC Acadia
Confirmed Service Customer
7/21/2025
Always a great experience in the service department. Gavynn Norris is the best.
7/22/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FLOWER MOUND, TX
Gary W|2023 Buick Envision
Confirmed Service Customer
7/21/2025
I dropped by without an appointment to fox a tire pressure issue. At the time Jarrett checked my oil life and thanks to him I was able to get my oil changed as well without having to make another appointment in a few days. I appreciated the extra effort Jarrett thought to check.
7/22/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
SANGER, TX
Terry G|2018 GMC 1500 Sierra
Confirmed Service Customer
7/21/2025
Had battery replaced. Great work and excellent customer service by Mr Jarrett.
7/22/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing James Wood Buick-GMC and we hope to see you again soon!
CORINTH, TX
Kurt B|2025 GMC Canyon
Confirmed Sales Customer
7/21/2025
I worked with Katie Wilkins to get my new truck. She's well organized and knowledgeable about the GM products she sells. Very attentive to what I was looking for and found the vehicle at another dealership, made the arrangements and got it done for me!
ANNA-KAITLYN WILKINS
7/22/2025
Hi, we're happy you found our staff to be so supportive during your experience here at James Wood Buick-GMC! We sincerely value your business and look forward to your next visit. Take care!
AUBREY, TX
William M|2019 Buick LaCrosse
Confirmed Service Customer
7/21/2025
Edwin, the service advisor that helped me did a fantastic job. He was concerned about the problem and went the extra mile to make sure it was fixed and I was satisfied.
7/22/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Buick-GMC and we hope to see you again soon!
PILOT POINT, TX
Johanna D|2025 GMC Acadia
Confirmed Sales Customer
7/22/2025
Had a great experience the process was smooth and easy from start to finish. Michel Woods was incredibly helpful and really knew how to get me exactly what I wanted. Highly recommend!
MICHEL WOODS
7/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
AUBREY, TX
Rowena H|2025 GMC Sierra 1500
Confirmed Sales Customer
7/23/2025
We were treated with great service. Our salesman, Scotty Rice, was great. He answered all my questions and concerns so professionally. I will definitely tell all our friends that might be looking for new or used automobiles to come see Scotty. This was definitely a pain free buying experience. Thanks for being a great dealership.
SCOTTY RICE
7/24/2025
We’re so glad Scotty made your car-buying journey smooth and pressure-free! His professionalism and attention to your concerns really shine, and we’re grateful for your recommendation to friends. When it feels this easy, that’s how you know it’s the right place—and we’re honored to be yours.
HURST, TX
Rosa G|2022 GMC Terrain
Confirmed Service Customer
7/24/2025
Service- Jarrett was great, knowledgeable, personable and easy to work with.
7/25/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FORT WORTH, TX
Michael A|2021 GMC Yukon
Confirmed Service Customer
7/25/2025
Disappointing. I have only used this dealership for all services on this vehicle. I had an appt for 7am. Arrived 15 minutes late, but took almost 2 hours for an oil change, tire rotation and the battery needed to be replaced. Ok no worries, but upon receiving my vehicle, the change air filter warning was still on. Wasn't addressed, and now a new warning that I needed to roll down my driver side window. Appears it now will one touch roll down, but not roll up. I now get a warning every time I start my vehicle. Had never been an issue until I dropped off the vehicle. Also the window and air filter warnings come on upon startup. Whoever was working on the vehicle or moved had to see those warnings. I was then offered the option to take the vehicle back in, but I didn't have additional time. Also was advised the window may fix itself after the new battery reset? No idea what that means. My lease is up in a month, and will make me reconsider things for sure. mike
7/4/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FRISCO, TX
Raymond C|2025 GMC Sierra 1500
Confirmed Sales Customer
7/23/2025
Erica made my purchase easy and quick. The no haggle attitude and the James Wood discount made me feel I got a hood deal. You have a new loyal customer.
ERICA WOODS
7/24/2025
Thank you for your kind words about Erica and the entire experience—we're glad the no-haggle process and James Wood Buick-GMC discount left you feeling confident in your purchase. Knowing we’ve earned your loyalty means the world to us, and we can’t wait to welcome you back with open doors and great deals waiting.
CARROLLTON, TX
Douglas D|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/23/2025
The Service department got me in and out quickly for my oil change and tire rotation.
7/24/2025
Speedy oil changes and tire rotations are our jam! We’re glad we could get you in and out quickly and keep your day rolling along. Here's to keeping your wheels—and your schedule—running right on time.
COPPER CANYON, TX
Stanley M|2025 GMC Acadia
Confirmed Service Customer
7/23/2025
The service was completed in a timely manner and done well. I drive 40 miles to use this dealership because of their caring service.
7/24/2025
Driving 40 miles to see us? That means the world—and tells us we’re doing something right. Thank you for choosing us time and again for caring, reliable service. Your loyalty fuels our passion to deliver excellence, no matter the distance.
GARLAND, TX
Mark F|2023 GMC Yukon
Confirmed Service Customer
7/23/2025
Winshield replaced from outside company at James Wood.
7/24/2025
Thanks for trusting us to coordinate your windshield replacement! Even when outside vendors step in, we’re committed to making sure every detail of the process is handled with care. One team, one smooth result.
NORTH RICHLAND HILLS, TX
Kelly B|2021 GMC 2500HD Sierra
Confirmed Service Customer
7/23/2025
I needed a fuel and air filter change on my Duramax, I hadn't scheduled an appointment, but they got me in and out quickly. Tim Wilkins is the best!
7/24/2025
We’re so glad Tim could get you in and out quickly, even without an appointment! Taking care of your Duramax fuel and air filters without skipping a beat is what we aim for. Tim’s dedication to great service really shines through, and we can’t wait to help you again whenever you need it.
DENTON, TX
Gary L|2024 GMC Sierra 1500
Confirmed Service Customer
7/23/2025
Great job and great peopke
7/24/2025
Great job and great people—that’s the winning combo we strive for every day! We’re happy you noticed, and we look forward to delivering that same energy on your next visit.
LANTANA, TX
Randall G|2019 GMC Yukon
Confirmed Service Customer
7/25/2025
Everything was good, however when Wife picked up vehicle no gas and battery died the next morning. Certainly a tech would have noticed one if not both.
7/26/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
JUSTIN, TX
David B|2017 GMC 1500 Sierra
Confirmed Service Customer
7/28/2025
Thank you, James Wood for the best service since 2017.
7/29/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Buick-GMC
DENTON, TX
James J|2024 Buick Enclave
Confirmed Service Customer
7/28/2025
Mike was friendly and professional
7/29/2025
Hello, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!
ARGYLE, TX
Randal W|2025 GMC Yukon
Confirmed Sales Customer
7/30/2025
No pressure, great communication, relatively quick buying process. Good snack accommodations. Comfortable environment.
ERICA WOODS
7/31/2025
Thank you for the awesome feedback! From no-pressure communication to speedy service and even snack perks, we’re glad the buying process felt relaxed and comfortable. That’s the kind of environment we love creating—easygoing, efficient, and just a little extra.
HEATH, TX
Tommy M|2024 GMC Sierra 1500
Confirmed Service Customer
7/31/2025
From the beginning, on the down side: My last name was mispronounced to Spanish version of Pig. A tool for tire lug nut was used and not replaced to proper storage box. Was offered a vehicle was not followed through. On the up side: The service and timing were prompt.
8/5/2025
Our team has acknowledged this review.
DENTON, TX
Kevin H|2025 GMC Sierra 1500
Confirmed Service Customer
7/31/2025
Good service and great people.
8/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GAINESVILLE, TX
Ann P|2018 GMC Terrain
Confirmed Service Customer
7/31/2025
Had talked with service writer prior to appointment and he had everything noted that I needed done. Work was in progress when he notified me that the error message concerning a tire was a bad sensor that needed replaced. I okayed the R&R of the sensor and car was ready including wash in a reasonable time. Itemized invoice was correct.
8/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DENTON, TX
Christopher M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/1/2025
Micheal was awesome
MICHEL WOODS
8/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
COLLINSVILLE, TX
James M|2025 Buick Envision
Confirmed Service Customer
8/1/2025
Got right on the problem and was fixed by noon the next day. Total concern, care, courtesy, professionalism, knowledge, and best customer service ever. Awesome experience.
8/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, James Wood Buick-GMC
KRUM, TX
Suzie B|2019 GMC Terrain
Confirmed Service Customer
7/25/2025
Everyone was courteous, friendly and helpful...
7/26/2025
Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
ARGYLE, TX
Christopher S|2025 GMC Sierra 1500
Confirmed Sales Customer
7/27/2025
Received excellent service from BJ Worley. He was very helpful with all my questions and walking me through all the features of my new truck. Thank you for the great experience.
BILLY WORLEY
7/28/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at James Wood Buick-GMC. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Val E|2023 GMC Acadia
Confirmed Service Customer
7/30/2025
Always great with Tim!
7/31/2025
Tim always brings his A-game, and we’re so glad you consistently have a great experience with him! Your continued visits and kind words keep us driven to deliver that same excellence, every time you walk through our doors.
LANTANA, TX
Reston W|2024 GMC Yukon XL 1500
Confirmed Service Customer
7/30/2025
Oily hand prints on front side fenders and driver door handle and I reckon it didn’t get wash
7/31/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ARGYLE, TX
Darla G|2025 GMC Yukon
Confirmed Sales Customer
7/30/2025
Michel Woods, salesman was phenomenal!! His communication regarding the car and the entire process was total perfection. I appreciated the smooth process from start to finish.
MICHEL WOODS
7/31/2025
Michel will be thrilled to hear your shoutout—phenomenal service and flawless communication are exactly what we aim for. We’re so glad your experience was smooth from start to finish, just the way buying a car should be—thank you for trusting us with such an important moment.
ANTON, TX
James K|2020 GMC 2500HD Sierra
Confirmed Service Customer
8/1/2025
The experience with this visit exceeded my expectations. I attribute this to my service representative, Samantha. She went above and beyond to handle issues encountered by the service technicians, and keeping me updated throughout the process.
8/2/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CORINTH, TX
Landon S|2025 GMC Yukon XL 1500
Confirmed Sales Customer
8/1/2025
Easy and fast
ERICA WOODS
8/2/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
SEYMOUR, TX
Bradley C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/1/2025
Very organized with scheduling and timely on the maintenance services.
8/2/2025
Wow, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, James Wood Buick-GMC
CROSS ROADS, TX
Stephanie F|2015 GMC 1500 Sierra
Confirmed Service Customer
8/4/2025
Great service
8/5/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
HURST, TX
Steven S|2021 GMC 2500HD Sierra
Confirmed Service Customer
8/5/2025
The extented warranty service went very well. Great job guys. Thank you again James Wood, Denton Tx.
8/6/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!
DENTON, TX
Jack M|2021 Buick Envision
Confirmed Service Customer
8/5/2025
Great Service. I was informed up front what my cost would be, and the work was completed faster than I anticipated. My service advisor kept me informed through out the process, I was completely satisfied.
8/6/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, James Wood Buick-GMC
HIGHLAND VILLAGE, TX
Barbara W|2019 GMC Acadia
Confirmed Service Customer
8/10/2025
Awesome store
8/11/2025
We love hearing that you think our store is awesome! We look forward to welcoming you again on your next visit!
GRAND PRAIRIE, TX
Jared K|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/10/2025
This was my first time custom ordering a truck. It was fantastic. I met Michael some time ago when we first started looking & traded info. When I was ready I reached out and talked about what I wanted, availability, options, etc. The truck didn't exist anywhere near us, so Michael helped me build it. We dialed in exactly the options I wanted and the truck is perfect. More importantly, I couldn't have asked for a better salesman. Michael talked me through the process, kept me informed the whole way through, and on top of everything else that went well the thing got here about a month earlier than expected and now it's sitting in my driveway. The dealership and Michael are the only car buying experience I've ever had where I didn't feel like I was fighting piranhas. It was calm, professional, it was a phenomenal experience that stands apart even from other GM dealers I've worked with. I'll definitely be back to James Wood in Denton, I've never been in a dealership quite like it. It was a fantastic experience from start and all the way through.
MICHEL WOODS
8/11/2025
What an incredible journey from idea to driveway! We’re thrilled Michael could guide you through every detail of building your perfect truck, keeping you informed and delivering it even earlier than expected. Knowing you felt calm, valued, and respected during the process is exactly what we strive for. We look forward to welcoming you again on your next visit!
HALTOM CITY, TX
Jimmy M|2024 GMC Sierra 1500
Confirmed Service Customer
8/10/2025
Driveway guys seemed preoccupied on their phones. And not very happy to be working
8/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NORTHLAKE, TX
Stacy Y|2023 Buick Enclave
Confirmed Service Customer
8/10/2025
Nice service. Thanks for the coupon.
8/11/2025
We’re happy to hear you enjoyed the service — and glad the coupon came in handy! We look forward to seeing you again soon!
AUBREY, TX
Jeffrey M|2018 GMC 1500 Sierra
Confirmed Service Customer
8/11/2025
great place
8/13/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Buick-GMC and we hope to see you again soon! We hope to see you soon!
KRUM, TX
Cheyenne C|2025 Buick Envista
Confirmed Sales Customer
8/12/2025
James was great!! Loved that I got everything I wanted
MICHEL WOODS
8/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at James Wood Buick-GMC!
ARDMORE, OK
Darrian H|2025 GMC 2500HD Sierra
Confirmed Sales Customer
8/12/2025
Had a great experience
ERICA WOODS
8/13/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at James Wood Buick-GMC. We hope you have a great day!
ARLINGTON, TX
Mark R|2025 GMC Sierra 1500
Confirmed Sales Customer
8/13/2025
The experience was like no other!John Terry and Juan Olivares was true professionals with the dealings from question to answers. Taken the time to made sure all question was not unanswered. The dealership James Wood Of Denton Tx. WEll one word to express it. It HUGE! Itr Clean and Staff With the most friendly people willing to to assist and answer any question That you may have on any vehicle that on display. It is Location was easy to get off the highway and Back on.Thank you james Wood for the experience. And to John Terry and Juan Olivares and most importantly want to make sure that Mr.David and Victoria Pugh for the referral to the fine staff. and to James Woods. Proud owner of the GMC Sierra 1500 SLT 5.3L V8. Mark L Reagan Frederick, Oklahoma .
JOHN TERRY
8/14/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
FREDERICK, OK
Roy T|2026 GMC Terrain
Confirmed Sales Customer
8/13/2025
Salesman Bryan Buchanan was very helpful and professional. Very knowledgeable and pleasant
BRYAN BUCKHANAN
8/14/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ROANOKE, TX
Stanley M|2025 GMC Acadia
Confirmed Service Customer
8/14/2025
The job took much longer than anticipated, but Mike kept me up to date on the progress. Everyone was very nice as usual. Once the job was finished, it was done correctly and the vehicle was returned to me in great condition. I always trust the service at James Wood.
8/15/2025
Thank you for trusting us even when the service took longer than planned. Mike’s dedication to keeping you updated reflects how much we value open communication, and we’re glad the job was completed right the first time. Knowing you always trust James Wood means the world to us — here’s to continuing that tradition of care on every visit.
GARLAND, TX
Edward S|2024 GMC HUMMER EV SUV
Confirmed Service Customer
8/14/2025
Timely service. Hummer was washed. / looked better than when it was delivered. Samantha is an outstanding service advisor.
8/15/2025
We’re thrilled Samantha provided outstanding service and that your Hummer looked even better than when it was delivered! Timely, thorough care is what we strive for, and we’ll continue providing that top-notch service on every visit.
DENTON, TX
Adam A|2026 GMC Acadia
Confirmed Sales Customer
8/14/2025
BJ and Alex were so hopeful and delivered quick and excellent service!!
BILLY WORLEY
8/15/2025
We’re thrilled BJ and Alex could provide you with such helpful, quick, and excellent service. Their dedication truly shines through, and your feedback will make their day. May every visit feel just as smooth and supportive as this one!
LANTANA, TX
Teresa H|2019 GMC 1500 Sierra
Confirmed Service Customer
8/14/2025
Jared was very helpful in getting my truck towed to the dealership and arranging for a rental. He let me know what the issues were and the status of the repairs.
8/15/2025
We’re glad Jared could step in quickly to help with your tow, arrange a rental, and keep you updated on your repair. Knowing you felt supported through every step of the process means a lot to us. We’ll be here whenever you need that same level of care again.
LEWISVILLE, TX
James E|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/14/2025
Gavin provided excellent attention and concern for the issues I reported,
8/15/2025
Gavin will be thrilled to hear your praise! Providing attentive and thoughtful service for every issue reported is what we aim for, and we’ll continue offering that care every time you stop by.
LEWISVILLE, TX
Robert S|2025 GMC Sierra 1500
Confirmed Sales Customer
8/15/2025
My purchase experience for my 2025 GMC sierra with Jagger MCCarty was great as it has been through my purchase with my last two GMCs from James Woods. Unfortunately, I am experiencing Infotainment problems that apparently have no fix. Being problems with the Home Button, radio power button and infotainment unit are known, well documented issues with apparently no fix should be a topic of discussion before purchasing. Basically I have a defective vehicle. I would like to have this infotainment unit replaced
JAGGER MCCARTY
8/17/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
NORTHLAKE, TX
Preston W|2024 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
Yood
8/17/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
KRUM, TX
Jacob A|2025 GMC Sierra 1500
Confirmed Sales Customer
8/15/2025
Had a great time. Lots of snacks for the kids and the process was made easy.
MICHEL WOODS
8/17/2025
Hi, we really appreciate your positive review! Thank you again for choosing James Wood Buick-GMC and we hope to see you again.
ARGYLE, TX
Deborah L|2022 GMC Terrain
Confirmed Service Customer
8/15/2025
Edwin was awesome thank you
8/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FLOWER MOUND, TX
Freddy D|2025 Buick Envista
Confirmed Sales Customer
8/15/2025
I came to James Wood Buick and I knew exactly what I wanted, I didn't want any back and forth. Katie Wilkins listened to what I wanted showed me what they had to offer and we were able to close the deal. I will definitely deal with Katie again in the future!
ANNA-KAITLYN WILKINS
8/17/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Freddy! We look forward to helping again in the future. Best wishes, James Wood Buick-GMC
ARLINGTON, TX
Larry M|2025 GMC Sierra 1500
Confirmed Sales Customer
8/16/2025
Excellent ... no pressure !!
MICHEL WOODS
8/17/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
MELISSA, TX
James S|2024 GMC Sierra 1500
Confirmed Service Customer
8/18/2025
Tim Wilkins took good care of my AT4 as he always does.
8/19/2025
Hi there, thank you for taking the time to leave a review for us at James Wood Buick-GMC. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, James Wood Buick-GMC
CORINTH, TX
Aaron W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/20/2025
This was the best car dealership experience I have ever had. After having a negative experience at another local dealership, I reached out to James Wood and started communications via text. From the start, Bryan was up front and honest with me about the type of truck that I needed and what would be best for me when it came to trading in or selling my old truck. When I got to the dealership, I worked with BJ and that was an all around wonderful experience. He never tried to upsell me or pressure me. He knew the answer to all of my questions and he honestly just made me feel welcome. Even the finance experience was positive. I'm accustomed to being misled or hard-sold on extended warranties and shady financing rates but that didn't happen. He gave me real advice based on my needs, gave me a great interest rate from the start, and never made me feel pressured. I will absolutely be using James Wood again and recommending it to anyone in the market. Kudos to them for breaking the stereotypes.
BILLY WORLEY
8/21/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, James Wood Buick-GMC
MCKINNEY, TX
Bonnie B|2025 Buick Envision
Confirmed Service Customer
8/20/2025
Everyone was friendly and professional. It took a little longer than anticipated but I had time.
8/21/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AUBREY, TX
Steven K|2025 GMC Canyon
Confirmed Service Customer
8/11/2025
Crew was informative, polite, seem to be knowledgeable, got my truck fixed and back to me quick
8/13/2025
Hi, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
FORT WORTH, TX
Douglas D|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/12/2025
I just purchased a new GMC AT4 X 2500HD truck from B.J. , and couldn’t be more happier. When it comes to buying a vehicle, James Wood makes it about as easy as it gets.
BILLY WORLEY
8/13/2025
Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle, Douglas! We look forward to helping again in the future. Best wishes, James Wood Buick-GMC
COPPER CANYON, TX
Brian H|2025 GMC 2500HD Sierra
Confirmed Sales Customer
8/14/2025
Everything went very quick and efficient. The experience was outstanding and one of the best I have ever worked with. Katie was awesome.
ANNA-KAITLYN WILKINS
8/15/2025
It’s wonderful to hear your visit was quick, efficient, and one of the best you’ve ever had. Katie will be thrilled to know she made such a positive impression. We’ll look forward to delivering that same outstanding care on your next visit.
NORTH RICHLAND HILLS, TX
Dale C|2025 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
Timely and accurate communication appreciated!!!
8/17/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best wishes, James Wood Buick-GMC
MC KINNEY, TX
Mark P|2020 Buick Encore GX
Confirmed Service Customer
8/15/2025
Edwin always takes care of us - CLEAR with all the needs we have for both our family vehicles.
8/17/2025
Hi, we are so happy to read such a great review about James Wood Buick-GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FRISCO, TX
Jennifer H|2024 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
Love the fast service
8/17/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
DENTON, TX
Donald L|2022 Buick Envision
Confirmed Service Customer
8/17/2025
They're always great.
8/18/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing James Wood Buick-GMC and we hope to see you again soon!
MCKINNEY, TX
Arthur A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/20/2025
Good communication.
8/21/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
CORINTH, TX
Chantel S|2025 Buick Envista
Confirmed Sales Customer
8/20/2025
My experience was amazing. Everything was fast and informative.
ERICA WOODS
8/21/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
COLLEGE STATION, TX
Patrick B|2023 GMC Yukon XL 1500
Confirmed Service Customer
8/20/2025
Great
8/21/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
HEARTLAND, TX
Merle S|2025 GMC Sierra 1500
Confirmed Sales Customer
8/20/2025
Low pressure Super kind Honest
ERICA WOODS
8/21/2025
Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, James Wood Buick-GMC
FORT WORTH, TX
Marvin H|2021 GMC 1500 Sierra
Confirmed Service Customer
8/21/2025
I arrived as a walk in to have service done, it was performed immediately, with professionalism and great customer service.
8/22/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at James Wood Buick-GMC!
DENTON, TX
Nita C|2020 Buick Envision
Confirmed Service Customer
8/3/2025
Excellent customer service as well as excellent maintenance care of my Buick.
8/23/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing James Wood Buick-GMC and we hope to see you again soon!
DENTON, TX
Mark D|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/22/2025
Wendi was great. Very accommodating and low pressure
GWENDOLYN LITTLE
8/23/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
ALLEN, TX
Anibal G|2022 GMC 3500HD Sierra
Confirmed Service Customer
8/25/2025
I appreciate the service and attention that's taken when I'm telling my representative Jared what my truck needs. He keeps me informed throughout the process lets me know if there's something I need to address right away or if it's something that can be taken care of later on. I've come to trust him and believe that he's got my best interest in hand when it comes to my vehicle
8/27/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CROSS ROADS, TX
Randy R|2025 GMC Sierra 1500
Confirmed Sales Customer
8/26/2025
I have purchased from James Woods since 1986 although the faces change the commitment to experience has never changed. I was contacted by Erica Woods about the availability of an AT4X and from there it was just a seem less process from sales, finance, and the service department.
ERICA WOODS
8/27/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Randy! We are always more than happy to assist you if anything else comes up. Take care!
DENTON, TX
Bryan S|2024 GMC Sierra 1500
Confirmed Service Customer
8/26/2025
Mike Belew is the best service advisor in the business. This dealership always takes care of busienss.
8/27/2025
Hi there, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at James Wood Buick-GMC!
ARGYLE, TX
Randall P|2025 GMC Sierra 1500
Confirmed Sales Customer
8/20/2025
It was great
BRYAN BUCKHANAN
8/21/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DECATUR, TX
Thomas R|2024 GMC Terrain
Confirmed Service Customer
8/20/2025
Fast and easy. The staff was very pleasant.
8/21/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
ARGYLE, TX
Jimmie J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/21/2025
Over paid for tire rotation, $15. In the past tires were properly inflated. NOT THIS VISIT. No tire was inflated per specification. Front 60 psi Rear 70 psi. DISAPPOINTED
8/22/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DENTON, TX
Deron R|2025 GMC Sierra 1500
Confirmed Sales Customer
8/22/2025
Great experience with the actual sales experience. The financing took longer than I would have thought, but great experience. Will return.
SCOTTY RICE
8/23/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
ARGYLE, TX
Marcie Y|2022 GMC Terrain
Confirmed Service Customer
8/22/2025
Fast, Easy, Convenient, and Great Staff!!
8/23/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ARGYLE, TX
Gregory M|2026 GMC Terrain
Confirmed Sales Customer
8/25/2025
Very smooth and effificient. Fair price, good deal on my trade-in. No pressure sales. (I DESPISE HIGH-PRESSURE SALES). I'm out the door.
SCOTTY RICE
8/27/2025
Hi, we are very happy we could provide you with a positive experience! Thank you for choosing James Wood Buick-GMC as your first choice for all your automotive needs! We look forward to helping again in the future. Take care!
LANTANA, TX
Troy J|2022 GMC 1500 Sierra
Confirmed Service Customer
8/26/2025
My recall repair ended up going to the next day, So I was given an excellent loaner car to drive. The repair was finished the next morning and I had my truck back quickly.
8/27/2025
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DENTON, TX
Arturo P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/26/2025
Muy amable y a tiempo
8/27/2025
Hola, ¡nos alegra mucho haberle brindado una experiencia positiva! Si tiene alguna pregunta, llámenos. ¡Siempre estaremos encantados de ayudarle!
DENTON, TX
Chad S|2024 GMC Sierra 1500
Confirmed Service Customer
8/27/2025
Prompt service advisor when I arrived, completed my service quicker than anticipated.
8/28/2025
Hi there, thank you so much for your positive comments about James Wood Buick-GMC! We do hope we can be of assistance in the future. Take care!
LUCAS, TX
Jeremy G|2025 Buick Envision
Confirmed Sales Customer
8/26/2025
My wife and I couldn’t recommend this dealership more. We’ve had shady terrible experiences in the past at other dealerships. We had been to several other places for weeks looking around and we decided to drive the over an hour back to James woods because of the awesome salesman we had. Michael Woods is the man! Loved his energy and personality. We will be returning for our next purchase no question about it
MICHEL WOODS
8/27/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CROWLEY, TX
Van K|2026 GMC Acadia
Confirmed Sales Customer
8/27/2025
good service
RONALD EISON
8/28/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GAINESVILLE, TX
Chad T|2025 GMC Sierra 1500
Confirmed Sales Customer
8/27/2025
Quick and easy.
ERICA WOODS
8/28/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
TROPHY CLUB, TX
Keri M|2025 Buick Envision
Confirmed Sales Customer
8/27/2025
Always a great experience at this dealership - from Jacob in Sales to Juan in Finance. We always know we are in great hands and have a stress-free experience!
JACOB RICE
8/28/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
DENTON, TX
Donna W|2015 GMC Terrain
Confirmed Service Customer
8/27/2025
I do not own a GM. I keep getting e-mails with my name about service on a GM. I don't know who's Gm you are servicing but it is not me !
9/2/2025
Our team has acknowledged this review.
KELLER, TX
Steven F|2025 Buick Envista
Confirmed Sales Customer
8/27/2025
My salesperson Michel Woods was the ultimate professional. Very knowledgeable and got me in and out of dealership in timely manner.
MICHEL WOODS
8/28/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WACO, TX
James R|2025 Buick Envision
Confirmed Sales Customer
8/27/2025
Very professional and transparent sales staff, particularly Erica Woods. First time buyer at James Wood, and of a new GM product in general, and it felt very seamless, and reasonable in terms of final negotiated price. Overall a very pleasant buying experience!
ERICA WOODS
8/28/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, James! We are always more than happy to assist you if anything else comes up. Take care!
DENTON, TX
Joe C|2026 GMC Canyon
Confirmed Sales Customer
8/27/2025
I had a very enjoyable and low-pressure experience. When I did decide to buy, they rolled out the red carpet. I will never use a different dealership.
MICHEL WOODS
8/28/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Joe! We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Buick-GMC
IDALOU, TX
Kim A|2025 GMC 2500HD Sierra
Confirmed Sales Customer
8/27/2025
The staff was very helpful, Katie Wilkins in particular. Very knowledgeable, a pleasure to work with.
ANNA-KAITLYN WILKINS
8/28/2025
Hi, we are so happy to read such a great review about James Wood Buick-GMC! We are always more than happy to assist you if anything else comes up. Take care!
AUBREY, TX
Jennifer M|2024 GMC Yukon
Confirmed Service Customer
9/1/2025
Easy and quick
9/2/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
LANTANA, TX
David B|2025 GMC Yukon
Confirmed Sales Customer
9/1/2025
Scotty Rice did a excellent job, no high pressure, nailed my values on my trades, so I bought a 2025 Yukon AT4. I will recommend Scotty, and the team at James Wood to all my friends and family members.
SCOTTY RICE
9/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DENTON, TX
Magali R|2025 GMC Sierra 1500
Confirmed Sales Customer
9/2/2025
The seller was very nice and cordial and would respond promptly now my purchase was dirty had chip paint everywhere but I was in a hurry to leave I was not happy how dirty a new 2025 truck would be
ANNA-KAITLYN WILKINS
9/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PILOT POINT, TX
Stacey N|2025 GMC 2500HD Sierra
Confirmed Sales Customer
9/2/2025
John Terry and Juan Olivares always make buying a new vehicle easy and painless. They are the best.
JOHN TERRY
9/3/2025
Thank you for your kind words! We’re thrilled to hear that our team has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
CORINTH, TX
Robert B|2025 GMC Canyon
Confirmed Sales Customer
9/10/2025
Purchase went well.
ERICA WOODS
9/11/2025
Hi, we are so happy to read such a great review about James Wood Buick-GMC! We're glad to hear we delivered such a great experience. Congratulations on your new vehicle, Robert! If there's anything further we can do for you, we are happy to help!
DENTON, TX
Chase C|2022 GMC 2500HD Sierra
Confirmed Service Customer
9/10/2025
Tim does a great job with customers
9/11/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MUENSTER, TX
John H|2026 GMC Sierra 1500
Confirmed Sales Customer
9/10/2025
Always a great experience, BJ Worley is great at making the process as easy as possible and it extremely knowledgeable about the features of the vehicles and explaining how everything works.
BILLY WORLEY
9/11/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, John! We look forward to helping again in the future. Best wishes, James Wood Buick-GMC
DENTON, TX
Jacqueline G|2025 GMC Sierra 1500
Confirmed Sales Customer
9/10/2025
It was awesome experience everyone was so professional and kind.
BILLY WORLEY
9/11/2025
Hi, we are so happy to read such a great review about James Wood Buick-GMC! If you have any further questions, please give us a call. We're always happy to help!
JUSTIN, TX
Samantha H|2026 GMC Terrain
Confirmed Sales Customer
9/10/2025
I had an amazing experience purchasing my new 2026 GMC Terrain! From start to finish everything went smoothly. My salesman, BJ, was one of the kindest and most honest salespeople I’ve ever worked with. He had a no-pressure approach, was attentive, and made the whole process stress-free. I truly appreciated his positive attitude, personality, and thoughtful follow-up after the sale. I couldn’t have asked for a better experience—highly recommend this dealership and BJ if you’re looking for a new vehicle!
BILLY WORLEY
9/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Samantha! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CORINTH, TX
Joseph C|2025 Buick Envista
Confirmed Sales Customer
9/11/2025
It was the best vehicle purchasing experience I've ever had! Matt Taylor is the best!
MATTHEW TAYLOR
9/12/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Joseph! We look forward to helping again in the future. Best wishes, James Wood Buick-GMC
FORNEY, TX
Edward M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/11/2025
Not great
9/12/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RICHARDSON, TX
Peter T|2018 GMC 1500 Sierra
Confirmed Service Customer
8/31/2025
This time the vehicle inspection was reviewed and explained. Jared printed it out in color for me.
9/2/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
NORTHLAKE, TX
Rickey G|2025 GMC Sierra 1500
Confirmed Sales Customer
9/8/2025
The follow up from Erika Woods has been very welcoming. Knowing that She cares about her clients . There really are no words to tell of Her kindness and knowledge of job. Thank you again Erika Woods and the teams at James Woods GMC
ERICA WOODS
9/9/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WHITESBORO, TX
Wendell P|2023 GMC Sierra 1500
Confirmed Service Customer
9/8/2025
Edwin “The Man” was at the door the minute I drove up. I was a bit early for my appointment, so they took my vehicle in.
9/9/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
FORT WORTH, TX
Michael H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/9/2025
Service has been very good. In and out in a timely manner.
9/10/2025
Hi there, thank you so much for your positive comments about James Wood Buick-GMC! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
FLOWER MOUND, TX
Katie H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/10/2025
Great job as usual
9/11/2025
Thank you for choosing James Wood Buick-GMC as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DENTON, TX
John S|2025 GMC Sierra 1500
Confirmed Sales Customer
9/10/2025
Ronnie was honest, direct, and focused on my needs. He was great to work with.
RONALD EISON
9/11/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ARGYLE, TX
Lewis T|2019 GMC 1500 Sierra
Confirmed Service Customer
9/11/2025
First rate
9/12/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DENTON, TX
Nicu L|2020 Buick Envision
Confirmed Service Customer
9/13/2025
I came w/o having an already scheduled appointment for service. It was pretty busy and Mr.Jared Laska advised me to schedule an convenient appointment for the next day. The next day, I was conveniently on my way home in no time👍
9/14/2025
We’re glad Jared could help coordinate a convenient appointment for you! Scheduling flexibility and quick service are priorities for us, and we’re happy it made your visit easy.
CORINTH, TX
James E|2008 GMC Sierra
Confirmed Service Customer
9/11/2025
Gavynn as my service advisor does an excellent job at keeping me informed of my vehicle status, he also shows concern for the customer.
9/12/2025
Hi there, your satisfaction is our top priority. Our staff is committed to providing each of our clients with the best automotive experience. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEWISVILLE, TX
Terry M|2025 GMC Sierra 1500
Confirmed Sales Customer
9/11/2025
Working with Wendi Little to find the right vehicle at the right price was a pleasure! She has answered all my questions both at the time of sell and after I got home. A GREAT ASSET TO JAMES WOOD
GWENDOLYN LITTLE
9/12/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Terry! We look forward to helping again in the future. Take care!
RICHARDSON, TX
Steven M|2026 GMC Canyon
Confirmed Sales Customer
9/12/2025
Worked with Erica Woods for my interest in the GMC Canyon. It was a real pleasure working with her and process was simple and without any pressure.
ERICA WOODS
9/13/2025
We’re thrilled Erica could make your GMC Canyon experience simple and stress-free! Providing pressure-free, pleasant service is exactly what we strive for, and we look forward to assisting you again.
DALLAS, TX
Derry S|2019 GMC Canyon
Confirmed Service Customer
9/13/2025
Great service
9/14/2025
Thank you! We’re happy you received great service, and we’ll keep working to make every visit just as positive.
FORT WORTH, TX
Jerre E|2013 Buick Enclave
Confirmed Service Customer
9/14/2025
I called Edwin Chan, the morning before I was to take a trip in my car and wanted to have a checked for filters, wheel, balancing and rotation, and several other things to make our trip more safe and Edwin could not have been more accommodating if I had asked.He said he could do it and he did, or the maintenance department did a beautiful job. I can always always always depend on Edwin. If he should leave, I will go wherever he goes.
9/15/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
DENTON, TX
Daniel C|2019 GMC 2500HD Sierra
Confirmed Service Customer
9/14/2025
Good service and quick.
9/15/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
OAK POINT, TX
Joshua W|2025 Buick Envision
Confirmed Sales Customer
9/16/2025
very responsive. no tricks. no hassle. easy to deal with
ERICA WOODS
9/17/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
ARGYLE, TX
Don R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/13/2025
Wonderful service as always
9/14/2025
Wonderful service as always is exactly the experience we aim to deliver—thank you for continuing to trust us!
HICKORY CREEK, TX
Scott H|2019 GMC 1500 Sierra
Confirmed Service Customer
9/13/2025
I recently had my vehicle serviced at James Wood dealership and was extremely pleased with the entire experience. My service advisor, Jarrett Abel, was excellent. He was not only professional and efficient but also incredibly empathetic. He made me feel valued as a customer and ensured that the entire process was seamless and stress-free. I highly recommend Jarrett and the James Wood service team for their outstanding customer care.
9/14/2025
Thank you for sharing such thoughtful feedback! Jarrett and the James Wood Buick-GMC team will be thrilled to know they made your visit seamless, empathetic, and stress-free. We’re honored to have your trust and recommendation!
CORINTH, TX
Roy H|2023 GMC Acadia
Confirmed Service Customer
9/15/2025
Very little wait time, very courteous employees
9/16/2025
We’re glad you experienced very little wait time and courteous service—thank you for sharing! We’re here for you anytime you need us.
DENTON, TX
Derrick L|2025 Buick Enclave
Confirmed Service Customer
9/15/2025
Service on transmission seems to be good so far and so grateful for receiving a loaner to get my handicapped husband to his appointments. My only concern was I asked for my complimentary oil change to be completed and it was not done so now I have to make an appointment to get it completed but it should have been taken care of because my new vehicle was at the service center for 5 1/2 weeks waiting for transmission parts.
9/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FLOWER MOUND, TX
Lee B|2020 GMC 1500 Sierra
Confirmed Service Customer
9/16/2025
Pleasant employees, on time, clean waiting room. Waiting time was adequate.
9/17/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
DENTON, TX
Phillip G|2025 GMC Sierra 1500
Confirmed Sales Customer
9/16/2025
We contacted Erica for a vehicle we located online. She was very quick at responding and sending us videos and info of the vehicle that we were interested in. We drove 5 hours to her once we were approved and she was very attentive checking on us while on the road there. Everything went so smooth and fast. We LOVE our Truck!! We will for sure come back for our next purchase and send others her way.
ERICA WOODS
9/17/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
ODESSA, TX
Jerry D|2024 GMC Sierra 3500 HD
Confirmed Service Customer
9/17/2025
Great service. Fast for an oil change early in the morning.
9/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AUBREY, TX
James M|2025 Buick Envision
Confirmed Service Customer
9/17/2025
Awesome experience. Tim Wilkins always takes care of us and our needs above and beyond with his professionalism, courtesy, caring, knowledge, and consideration of other possible needs to maintain our vehicle.
9/18/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KRUM, TX
Melanie M|2025 GMC Terrain
Confirmed Service Customer
9/19/2025
Was good
9/20/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ARGYLE, TX
Michael R|2023 GMC Sierra 2500 HD
Confirmed Service Customer
9/20/2025
Very satisfied with the service
9/21/2025
Hi, we really appreciate your positive review! Thank you, and have a fantastic day!
SANGER, TX
Matthew C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/22/2025
Fantastic everything was absolutely terrific
9/23/2025
We’re thrilled to hear everything was absolutely terrific—feedback like this motivates us to keep aiming for fantastic every time. Wishing you a fantastic day!
CROSS ROADS, TX
Michael P|2023 GMC Sierra 1500
Confirmed Service Customer
9/23/2025
Staff very courteous and responsive. All needs were completed and done very promptly.
9/24/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PLANO, TX
Gary W|2023 Buick Envision
Confirmed Service Customer
9/23/2025
I took my car in for a transmission service. Jarrett was very helpful and kept me in the loop during the entire process. Excellent dealership for service and purchases. I have purchased 5 vehicles with James Wood and will continue to do so.
9/24/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at James Wood Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANGER, TX
Kevin K|2023 GMC Sierra 1500
Confirmed Service Customer
9/23/2025
I was able to show up for the appointment and get greeted immediately. Everything went smoothly.
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Best wishes, James Wood Buick-GMC
DENTON, TX
Wayne C|2024 Buick Enclave
Confirmed Service Customer
9/24/2025
Seemed a bit long for oil change and tire rotation but not unreasonable. Now as for the waiting area.The high tables their are disgusting. Sticky filth, my newspaper puzzle stuck even after I wiped with a wet towel.
9/25/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DENTON, TX
Faron B|2025 Buick Envision
Confirmed Sales Customer
9/16/2025
All were hopeful and professional
ERICA WOODS
9/17/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DALLAS, TX
Robert K|2024 Buick Envista
Confirmed Service Customer
9/16/2025
The service advisor was proactive in all their communication and very thorough in the repair explanations.
9/17/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
JUSTIN, TX
Tom M|2021 GMC Yukon
Confirmed Service Customer
9/18/2025
Excellent service
9/19/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HICKORY CREEK, TX
Paul G|2008 GMC Envoy
Confirmed Service Customer
9/18/2025
Jarrett Able great as always. He is one of the reasons my mom and I bring our vehicles there.
9/19/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
LAKE DALLAS, TX
Kevin M|2025 GMC Sierra 1500
Confirmed Sales Customer
9/19/2025
The only reason I purchased a new vehicle is because the 6.28 L engine in my 2022, which I purchased at James Woods failed. Being forced into a new vehicle or wait 68 weeks for a replacement engine cost me money and probably me as a customer
MICHEL WOODS
9/20/2025
Thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
DENTON, TX
Anthony O|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/20/2025
Was excellent answered all my questions and didn’t try to add extra things, just gave me what I asked for and don’t try and give me the run around.
GWENDOLYN LITTLE
9/21/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
EL CAMPO, TX
Bruce M|2025 GMC Sierra 1500
Confirmed Service Customer
9/24/2025
Friendly, prompt
9/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FORT WORTH, TX
Teresa C|2025 GMC Acadia
Confirmed Service Customer
9/24/2025
I recently had OE Assist steps installed on my 2025 Acadia. Unfortunately the install was not up to par as the front passenger door was rubbing on the front quarter panel. Ends up it needed to be in the body shop for repair. The service advisor claimed is was the fault of the installers and it would be repaired with no cost to me. At first I was told that no loaner vehicle was available. After visiting with a sales manager he found me a loaner so I had transportation for the week that my Acadia was being repaired. I appreciate the manager showing by his actions, that I am a valued customer.
9/25/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LEWISVILLE, TX
David R|2025 GMC Canyon
Confirmed Sales Customer
9/24/2025
Very nice experience, stress free and the salesperson Bryan Buchanan did an excellent job job.
BRYAN BUCKHANAN
9/25/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ROYSE CITY, TX
Oscar C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/24/2025
Easy process/good prices
GWENDOLYN LITTLE
9/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help
BEAUMONT, TX
Fuensanta G|2020 GMC Terrain
Confirmed Service Customer
9/25/2025
Todas las personas muy amables, Edwin siempre atento y amable conmigo, cualquier cosa que le digo siempre me ayuda y explica y me orienta lo mejor que el piede
9/26/2025
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
DENTON, TX
Vickie B|2019 GMC Yukon
Confirmed Service Customer
9/25/2025
Great
9/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FLOWER MOUND, TX
Cary B|2026 GMC Sierra 1500
Confirmed Sales Customer
9/26/2025
Will Lewis and my salesman Michael Wood were amazing. They made the process so easy and exceeded my expectations.
MICHEL WOODS
9/27/2025
Will and Michael are delighted your experience exceeded expectations! Making the process easy and enjoyable is exactly what we aim for, and we look forward to welcoming you back soon for anything you need.
DECATUR, TX
Jonathan S|2025 GMC 2500HD Sierra
Confirmed Sales Customer
9/27/2025
Caleb approached me right away and provided excellence customer service. It was a great experience with Caleb meeting my needs in a truck. Answered all my questions and did not pressure at all.
CALEB BRUNNER
9/28/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
AUBREY, TX
Jose M|2022 GMC 1500 Sierra
Confirmed Service Customer
9/28/2025
Good Service The Best people.
9/29/2025
Hi, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let the world know about your positive experience. Best wishes, James Wood Buick-GMC
OAK POINT, TX
Shirley A|2014 Buick LaCrosse
Confirmed Service Customer
9/28/2025
The time & service were both rendered very quickly & efficiently. All of the staff were very friendly & helpful.
9/29/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, James Wood Buick-GMC
DENTON, TX
Juan H|2024 GMC Sierra 1500
Confirmed Service Customer
9/29/2025
Great Service
9/30/2025
Great service is always our mission, and it’s wonderful to know we delivered that for you. We’ll be here to keep up that same standard whenever you return!
CORINTH, TX
Dennis D|2025 GMC Sierra 1500
Confirmed Service Customer
9/25/2025
The staff seemed like they didnt care about the problems I had.
9/26/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PILOT POINT, TX
Julian D|2025 GMC Sierra 1500
Confirmed Sales Customer
9/26/2025
Katie was great! Worked to get me the deal I wanted and made it happen remotely in one day! She even went to great lengths to get my vehicle to me the same day, despite being so far from me. I have that are coworkers looking at your website now to see if they want anything you have on the lot because of the service I received. Awesome experience.
ANNA-KAITLYN WILKINS
9/27/2025
Katie will be delighted to hear your praise! It’s fantastic that she could make your purchase seamless, even remotely, and that your coworkers are inspired by your experience. We look forward to welcoming you back soon for more outstanding service!
SPRING, TX
Michael E|2026 GMC Sierra 1500
Confirmed Sales Customer
9/27/2025
Very good experience.
PHILLIP SURLES
9/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HOOVER, AL
Sharon B|2015 Buick Enclave
Confirmed Service Customer
9/27/2025
The work was done fairly quickly, being a starter replacement, and I was kept updated by Jarret Able. He has helped me for a few years and does a great job.
9/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DENTON, TX
Randall G|2025 GMC Sierra 1500
Confirmed Sales Customer
9/29/2025
Philip and finance rep were efficient and easy to work with. Friendly and knowledgeable
PHILLIP SURLES
9/30/2025
It’s wonderful to hear that Philip and our finance representative made the process efficient, friendly, and informative for you. We’re here for you anytime you need us!
JUSTIN, TX
Billy E|2024 Buick Enclave
Confirmed Service Customer
9/29/2025
They were friendly took good care of me.(
9/30/2025
It’s wonderful to know our team made you feel cared for during your visit. We’ll keep working hard to make every experience just as welcoming!
BROWNWOOD, TX
James W|2022 Buick Envision
Confirmed Service Customer
9/29/2025
I do not appreciate being penalized for using a credit card. Credit card fees are a part of doing business. I now only use the dealership for service on my vehicles that are under warranty. I have taken all my other business elsewhere. I will do the same when this vehicle warranty expires, including vehicle purchases. It is not the cost involved, it is the principle involved. It is a poor business decision in my opinion.
10/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DENTON, TX
Jeremy G|2023 GMC Sierra 1500
Confirmed Service Customer
9/29/2025
Very well informed thank you Jared
9/30/2025
Jared will be glad to hear that you felt well informed. Providing clear, knowledgeable guidance is what we aim for every time, and we’ll continue making your visits as smooth as possible!
KRUM, TX
Olga R|2025 GMC Canyon
Confirmed Sales Customer
10/6/2025
Greeted upon opening the door by Caleb, wonderful young man very attentive to our needs in finding the right vehicle for me! Highly recommend them,Don from Financial department also very knowledgeable in finding the best bank with a great percentage rate, loved the experience!!!
CALEB BRUNNER
10/7/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LAREDO, TX
John D|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
10/6/2025
Katie made the buying process so easy. Very responsive and professional.
ANNA-KAITLYN WILKINS
10/7/2025
Congratulations on your new vehicle, John! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, James Wood Buick-GMC
PLANO, TX
William M|2026 GMC Terrain
Confirmed Sales Customer
10/6/2025
Phillip was very knowledgeable and friendly. He answered all our questions and helped us get acquainted with our new car. This was the fourth vehicle we’ve bought from James Wood, and it was the best experience of them all.
PHILLIP SURLES
10/7/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, William! We look forward to helping again in the future. Best wishes, James Wood Buick-GMC
LITTLE ELM, TX
Brian W|2024 GMC Sierra 3500 HD
Confirmed Service Customer
10/6/2025
Always easy process to get scheduled and my service advisor Samantha is always very attentive and keeps me updated while my vehicle is being serviced.
10/7/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, James Wood Buick-GMC
SANGER, TX
Lawrence F|2022 GMC 1500 Sierra
Confirmed Service Customer
10/6/2025
Wasn’t bad at all
10/7/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DENTON, TX
Ronald S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/6/2025
Your technician left greasy handprints on the outside door and handle area on the drivers door of my truck. Second time this has happened. While it's a small thing, for a $140.00 oil and filter change and tire rotation, they shouldn't be there.
10/7/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DENTON, TX
Rick E|2022 GMC 2500HD Sierra
Confirmed Service Customer
10/6/2025
Oil change service time was quick. However, all four tires were low on air and I asked for the tires to be aired up to spec during rotation. They were not. Additionally, and unknown as to why, the tech turned the brightness of the HUD display all the way off. Why would they do this for an oil change and tire rotation? Lastly, the tech did not relearn the TPMS and now my TPMS monitor shows the pressure in the rears as being front and vice versa.
10/7/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DOUBLE OAK, TX
Efren P|2020 Buick Envision
Confirmed Service Customer
10/6/2025
it was an excellent experience with friendly and professional treatment
10/7/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best wishes, James Wood Buick-GMC
DALLAS, TX
Darwin D|2022 GMC 1500 Sierra
Confirmed Service Customer
10/7/2025
Service was friendly and straightforward
10/8/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LEWISVILLE, TX
Wilber B|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/8/2025
Everyone was courteous and respectful in answering my questions quality work.
10/9/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
COPPER CANYON, TX
Melissa R|2016 GMC Acadia
Confirmed Service Customer
10/10/2025
Our experience in service is always top notch. Gavynn Norris is an amazing Service Advisor and always takes great care of us.
10/11/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
PILOT POINT, TX
Ricky H|2024 GMC Sierra 1500
Confirmed Service Customer
10/10/2025
Quick repair friendly employees
10/11/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GAINESVILLE, TX
Bessie N|2022 GMC Terrain
Confirmed Service Customer
10/13/2025
Edwin is very good. They were quick with oil chsnge and the free wash. Just need to vacuum the drivers mat
10/14/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SANGER, TX
Deborah D|2017 Buick Envision
Confirmed Service Customer
10/13/2025
As a long-time customer, the service department was outstanding. Courteous and professional as always. Jarrett answered all my questions and is the best.
10/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CORINTH, TX
Judy I|2021 Buick Envision
Confirmed Service Customer
10/6/2025
Michael B Keep me updated along the way and Was very helpful Enjoyed working with him.
10/7/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, James Wood Buick-GMC
LAKE DALLAS, TX
Brian Z|2025 GMC Sierra 1500
Confirmed Sales Customer
10/7/2025
Erica was excellent and went above and beyond to make this happen. Her time spent showing me all the features was time well spent. Don was also great to work with.
ERICA WOODS
10/8/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
ARLINGTON, TX
James S|2021 GMC Acadia
Confirmed Service Customer
10/7/2025
I replaced 4 tires last week and now there's a strong rattling/vibration when I go over 65 MPH on the highway. I called-in to get this issue addressed. I spoke with a receptionist over an hour ago and they indicated they would call me back. No one has followed up with me yet.
10/14/2025
Our team has acknowledged this review.
FLOWER MOUND, TX
Viktoriya C|2020 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
Quick service, Tim Wilkins is a good professional , always pays attention to all customer’s requests.
10/9/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
AUBREY, TX
Kevin S|2026 GMC Sierra 1500
Confirmed Sales Customer
10/8/2025
Our salesperson Wendi was easy to work with, no pressure buying. We will be returning customers
GWENDOLYN LITTLE
10/9/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
FRISCO, TX
Steven A|2020 GMC 1500 Sierra
Confirmed Service Customer
10/10/2025
did not receive copies of work done on my vehicle like i normally. tried to do chat on site and sent this in but no one has returned my message. the sticker put in the window after oil change has never had the ok / getting lcose to needing service / needs service checked as long as i have been coming to this location i did purchase vehicle from almost 6 years ago, since only have 8 payments left on loan. thank you.
10/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DENTON, TX
John R|2024 GMC Terrain
Confirmed Service Customer
10/13/2025
I’ve taken my GMC as well as my previous vehicle to James Woods for all my car service needs.
10/14/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LANTANA, TX
Edward D|2024 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
It was great. As it always is. Everything done as planned.
10/16/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DENTON, TX
Crystal W|2020 GMC Canyon
Confirmed Service Customer
10/13/2025
Everyone was very pleasant and efficient, from the service writer to the cashiers, to the young men who drove the shuttle to and from the dealership..
10/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DENTON, TX
Byron L|2023 GMC Sierra 2500 HD
Confirmed Service Customer
10/14/2025
Samantha is absolutely amazing! We love working with her! She is awesome with communication and takes care of us every time we have service!
10/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DENTON, TX
David B|2018 GMC 1500 Sierra
Confirmed Service Customer
10/15/2025
I purchased a new Sierra with the assistance of Michel Woods. The process was seamless and Michel knows his product.
10/16/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DOUBLE OAK, TX
Jorge P|2018 GMC 1500 Sierra
Confirmed Service Customer
10/18/2025
Bien
10/19/2025
Le agradecemos que se haya tomado el tiempo de otorgarle a nuestro concesionario una calificación tan excelente. Nos ayuda a saber que estamos satisfaciendo las necesidades de nuestros clientes. Si necesita ayuda con su vehículo, no dude en hacérnosla saber.
DENTON, TX
Roy B|2026 GMC Sierra 1500
Confirmed Sales Customer
10/18/2025
Easy peasy.
CALEB BRUNNER
10/19/2025
“Easy peasy” — we love hearing that! That’s exactly how service should feel: simple, smooth, and satisfying from arrival to goodbye.
LITTLE ELM, TX
Emilio L|2025 GMC Sierra 1500
Confirmed Sales Customer
10/20/2025
great attention from the seller, experience, communication and good information.
MICHEL WOODS
10/21/2025
Thank you so much for highlighting the attention, communication, and overall experience you had with our team! Providing clear and helpful information is what we aim for with every customer. We hope your next visit is just as smooth and enjoyable—it’s always a pleasure having you with us!
DENTON, TX
Kenneth H|2025 GMC Sierra 1500
Confirmed Sales Customer
10/20/2025
Good experience with BJ and the team. We negotiated pricing over a few days and the team was professional and friendly. Happy to have worked with James Woods again.
BILLY WORLEY
10/21/2025
Thank you for sharing your experience with BJ and our team! We’re glad the negotiation process felt professional and friendly, and that you enjoyed working with us again. Returning customers like you make our day—we look forward to many more great experiences together!
ARGYLE, TX
Jeffery C|2020 GMC 1500 Sierra
Confirmed Service Customer
10/20/2025
Great people and service Thank you
10/21/2025
We’re grateful for your kind words and appreciation! It’s great to know our people and service made such a positive impression. We look forward to seeing you again soon and delivering that same great experience every time!
KRUM, TX
Maria R|2025 GMC Canyon
Confirmed Sales Customer
10/16/2025
It was pretty painless to be honest compared to other dealerships. Caleb and his manager were very nice and accommodating even past the sale, which says a lot.
CALEB BRUNNER
10/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
FRISCO, TX
Charles E|2025 GMC Acadia
Confirmed Service Customer
10/17/2025
This was my first GM purchase and my first service of my GMC suv, I was well pleased with both experiences
10/18/2025
We’re so glad your first GM purchase and service experience were a success! Making every first-time visit smooth and satisfying is what we strive for. Please don’t hesitate to reach out if there’s anything additional we can do for you.
OAK POINT, TX
Lealand D|2025 GMC Acadia
Confirmed Service Customer
10/17/2025
Always such friendly and courteous service. Brought the new car in for a wash and vacuum. This is an amazing service btw. Unfortunately, had a mark/scuff on the back door of the car possibly from a runaway shopping cart at the grocery store and asked if this could possibly be buffed out or diminished somewhat. We were told that it would be looked at. Upon pickup of the vehicle, WOW, great job and no visible evidence of the incident. It did take a bit longer than normal for the service this time but was well worth the wait. Thanks again for your great service and exceeding expectations.
10/18/2025
Thank you for sharing your experience! We’re thrilled our team could exceed your expectations and restore your car to perfect condition. We appreciate your patience and are happy it was worth the wait. Please don’t hesitate to reach out if there’s anything additional we can do for you.
DENTON, TX
Ann P|2018 GMC Terrain
Confirmed Service Customer
10/18/2025
Jarrett helped me find a wrecker service to tow my car to the dealer and problem was diagnosed quickly and repairs done in good amount of time considering they had to order the parts
10/19/2025
We’re delighted Jarrett was able to step in right away and get everything handled so efficiently! Quick help and reliable repairs are what we aim for every time — and your experience shows it in action.
DENTON, TX
Thomas C|2026 Buick Envista
Confirmed Sales Customer
10/18/2025
Great salesman. No pressure and explained everything well.
MICHEL WOODS
10/19/2025
We’re delighted your salesman made the process so easy and comfortable! A no-pressure, well-explained experience is what turns a simple purchase into something you’ll feel great about driving home.
FLOWER MOUND, TX
Angel J|2025 GMC Canyon
Confirmed Service Customer
10/20/2025
Went in for oil change and tire rotation. All employees were cordial, professional and efficient. Was in and out in about one hour.
10/21/2025
We appreciate your feedback and are so glad our team made your service visit smooth and efficient! Getting your oil change and tire rotation done in about an hour shows our crew’s commitment to professionalism and respect for your time. We’ll be ready to keep that same pace for your next visit!
PILOT POINT, TX
Scott H|2026 GMC Sierra 1500
Confirmed Sales Customer
10/20/2025
No fuss with my trade and not alot of back and forth with my salesman. Got straight to the point. Michel was very knowledgeable about the features of the truck I wanted, too. Finance was easy...no pressure....just explaining the products. Get over to Tom Clark and buy a truck.
MICHEL WOODS
10/21/2025
We love hearing that your truck-buying experience was so straightforward and pressure-free! Michel and our finance team will be thrilled to know their knowledge and honesty helped make everything simple. Enjoy that new ride—and yes, we agree, Tom Clark Buick GMC is the place to go for a great truck!
DENTON, TX
Casey S|2026 Buick Enclave
Confirmed Sales Customer
10/29/2025
Erika Woods was a pleasure to work with. She made the process easy and smooth from beginning to end. Thank you
ERICA WOODS
10/29/2025
We’re so happy Erika made your experience smooth and easy from start to finish! Her dedication to friendly, seamless service is something we’re proud of, and we’ll be ready to deliver that same level of care next time you visit.
PILOT POINT, TX
Marisa G|2025 Buick Envista
Confirmed Sales Customer
10/29/2025
This isn't against the dealership, but since I'm currently unable to drive my new car due to the need for 3 fuel injectors, my review is a bit tainted. I got to drive my new car for a day before the Check Engine light came on. Now I'm waiting on parts to come in and my car sits in the garage. It hasn't been a great Buick experience!!
CALEB BRUNNER
10/29/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LITTLE ELM, TX
Jay L|2019 GMC Acadia
Confirmed Service Customer
10/30/2025
Made a call to set up appointment. I arrived at 7 the next morning and was out by 10. Replaced a bad battery and got oil changed.
10/31/2025
Quick and convenient service is what we aim for, and we’re glad we could get you in and out smoothly. Thanks for letting us take care of your vehicle—wishing you safe and happy driving ahead!
DENTON, TX
Andrew S|2025 GMC Sierra 1500
Confirmed Sales Customer
10/30/2025
I had a great buying experience
ERICA WOODS
10/31/2025
We’re so glad your buying experience was great! Thank you for trusting us with your purchase, and we look forward to assisting you with all your future vehicle needs—wishing you smooth and happy driving ahead!
GRAPEVINE, TX
Lindsey M|2022 GMC Yukon XL
Confirmed Service Customer
10/30/2025
James Wood / Tom Clark of Denton redeemed my family's faith in GM products. Specifically, Tim, our service advisor, and his service manager. We required a lifter replacement that was covered under the CPO warranty, along with a Catalytic Converter, which was damaged from the lifter failure. Tim and the James Wood / Tom Clark team demonstrated that integrity still exists in car dealerships. They turned us into loyal customers despite their location being twenty miles away with dozens of dealerships closer to us. For everyone reading this in North Texas, do not bother with the GMC dealer in Carrollton, Texas, where integrity is dead.
10/31/2025
Tim and Tom Clark Buick GMC the service team will be thrilled to hear your feedback! It’s wonderful that their integrity and dedication turned your experience into a loyal customer relationship. Thank you for sharing your story, and we look forward to continuing to serve your family for years to come—wishing you a fantastic day on the road!
CARROLLTON, TX
Karen M|2026 Buick Encore GX
Confirmed Sales Customer
10/28/2025
Michel is an excellent salesman to work with. I have purchased many vehicles in my life and he was a pleasure to work with. I went down the road to look at a Toyota RAV4, horrible experience. Sales man was not interested at all. Plus the vehicle was not what i wanted after test driving. I love my new Buick Encore . Thanks again!
MICHEL WOODS
10/29/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Karen! We look forward to helping again in the future. Take care!
DENTON, TX
Michael N|2023 GMC Yukon
Confirmed Service Customer
10/30/2025
Service writer “Kyle Elliot” and the lady up ftont(?), were both very through and professional.
10/31/2025
Kyle and our front desk team will be happy to hear your feedback! It’s wonderful that our thoroughness and professionalism made your experience seamless. We look forward to keeping your vehicles cared for—wishing you a smooth and safe journey ahead!
DENTON, TX
Nita C|2020 Buick Envision
Confirmed Service Customer
10/31/2025
Excellent service!
11/1/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
DENTON, TX
Scott H|2016 GMC Yukon XL
Confirmed Service Customer
10/31/2025
Brought the vehicle in because the AC was not working. Initially was diagnosed as a faulty coolant line. I received tge estimate for that, then was called later and informed that it was actually the compressor that was faulty. I wish everything was properly diagnosed by the shop at first. Anyway, Jarrod Abel was awesome and was apologetic and helped out through everything.
11/1/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
CORINTH, TX
Matthew S|2026 GMC Sierra 1500
Confirmed Sales Customer
11/3/2025
Michel Woods made the truck buying experience easy and expedited. He found the truck I was looking for and was easy to work with for my trade-in truck.
MICHEL WOODS
11/3/2025
Michel will be thrilled to hear your feedback! Making the truck-buying process easy and smooth, while finding exactly what you’re looking for, is what we strive for every day — and we look forward to assisting you again in the future.
FLOWER MOUND, TX
Robert K|2026 Buick Enclave
Confirmed Sales Customer
11/3/2025
I have purchased other vehicles from Philip Surles and now have three Buicks in our family. I am hopeful that the new Tom Clark Autogroup provides and maintains same culture and buying experience
PHILLIP SURLES
11/4/2025
We’re honored to have multiple Buicks in your family! Philip and the team will be thrilled to hear your feedback, and we look forward to maintaining the same culture and positive buying experience for years to come.
JUSTIN, TX
James F|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/3/2025
Very helpful staff. Enjoyed the visit
PHILLIP SURLES
11/4/2025
We’re glad you found our staff helpful and enjoyed your visit! Providing attentive, friendly service is our priority, and we look forward to welcoming you back again soon.
SANGER, TX
Christopher R|2026 GMC Sierra 1500
Confirmed Sales Customer
11/1/2025
No pressure buying experience. Katy was a joy to work with and got all of my options installed in a single visit. She was patient with my status checks and with questions regarding the options I purchased. The entire staff was present and willing to help.
ANNA-KAITLYN WILKINS
11/2/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
LANTANA, TX
Clifton R|2026 GMC Sierra 1500
Confirmed Sales Customer
11/3/2025
Wendi Little was great to deal with and knows her product very well. Had a great experience. Cliff Reding
GWENDOLYN LITTLE
11/3/2025
Thank you for the wonderful feedback, Cliff! Wendi will be so pleased to hear your kind words. Her knowledge and care make every experience special, and we’re delighted yours was no exception — here’s to many smooth rides ahead!
DENTON, TX
Araceli C|2025 GMC Sierra 1500
Confirmed Service Customer
11/3/2025
Prompt service and the staff was very friendly, thank you!
11/3/2025
We’re thrilled that our prompt, friendly service left such a great impression! Efficiency with a smile is what we aim for every time — and we’ll be ready to serve you just as warmly the next time you visit.
DENTON, TX
Timothy M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/4/2025
BJ was great and helped so much. Will definitely be back!
BILLY WORLEY
11/4/2025
We’re thrilled to hear BJ took such great care of you! His dedication to helping every guest find what they need makes all the difference — and we can’t wait to welcome you back for another easy, friendly experience.
SAGINAW, TX
Connie M|2026 GMC Acadia
Confirmed Sales Customer
11/4/2025
Very friendly and knowledgeable.
MICHEL WOODS
11/4/2025
We’re happy to hear our team made such a friendly and knowledgeable impression! It’s always our mission to combine expertise with genuine warmth — so every visit feels both helpful and human.
ROYSE CITY, TX
Loyd W|2024 GMC Terrain
Confirmed Service Customer
11/5/2025
my terrain was repaired on time and delivered all clean and ready to go the service people were friendly and professional
11/5/2025
We’re so glad your GMC Terrain repair was completed on time and delivered clean and ready to go! Friendly and professional service is what we strive for, and it’s wonderful to know it made your experience smooth and worry-free. We look forward to the next time we can serve you just as well!
ARLINGTON, TX
Eric S|2026 GMC Canyon
Confirmed Sales Customer
11/5/2025
Katie made my truck buying experience very pleasant and easy. I would definitely recommend going to Katie for any future vehicle needs. I particularly liked the one-on-one with Katie and not having to go through any other individuals before receiving my vehicle.
ANNA-KAITLYN WILKINS
11/5/2025
We’re so glad Katie made your truck-buying experience pleasant and easy! Her one-on-one approach really shines through, and it’s wonderful to hear how seamless the process felt for you. Enjoy your new truck—it’s always a joy helping someone drive off happy and confident!
HASLET, TX
Jay L|2019 GMC Acadia
Confirmed Service Customer
11/6/2025
Good job
11/7/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DENTON, TX
Timothy D|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
11/6/2025
Dealership was professional and have great customers service .....job well done
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DENTON, TX
Larry D|2026 GMC Canyon
Confirmed Sales Customer
11/6/2025
Mike was exceptionally friendly. He made us feel like family instead of clients. He was also was very professional and answered all our questions.
MICHEL WOODS
11/7/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SHERMAN, TX
Stephen G|2024 GMC Yukon
Confirmed Service Customer
11/9/2025
Gavin always takes great care of us.
11/10/2025
Gavin truly has a gift for taking care of people, and we’re so happy to know you’re always in good hands with him! Your continued trust means everything to us, and we look forward to the next time we can serve you with that same level of care and attention.
HIGHLAND VILLAGE, TX
Mark T|2026 GMC Sierra 2500HD
Confirmed Sales Customer
11/12/2025
Fantastic help and service from Wendi
GWENDOLYN LITTLE
11/13/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SACHSE, TX
David A|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/12/2025
Erica was excellent! Very personable and professional, transparent and so easy to work with!
ERICA WOODS
11/13/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FATE, TX
Dallas G|2025 GMC Yukon
Confirmed Service Customer
11/12/2025
As usual Gavin made it work. Always goes the extra mile and we are grateful and keep coming back because of the service.
11/13/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DENTON, TX
Kevin M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
11/13/2025
the 6.2L engine seized and failed with a code 16. I requested a tow. It took me physically having to come in to speak with someone. I had requested a phone call from the manager. I have waited 2 months now. Lastly, the service advisor and another next to him replied, "I have not had any issues with 6.2L GMC engines". Funny, I played golf the next day, 3 golfers in our foursome had a 6.2L engine failure in their vehicles.
11/14/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
DENTON, TX
James M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/4/2025
Zero issues either it be Sales or Finance.
MATTHEW TAYLOR
11/4/2025
We love hearing that your experiences with both Sales and Finance have been flawless! Delivering zero issues from start to finish is exactly the kind of seamless care we strive for — where every visit feels as smooth as your drive home.
JUSTIN, TX
Bob A|2021 GMC Canyon
Confirmed Service Customer
11/6/2025
Excellent service. Employees very friendly and helpful. The new coffee machine was a little confusing to my husband but he figured it out and said it was nice to have so many choices
11/7/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DENTON, TX
Terri W|2026 GMC Yukon
Confirmed Sales Customer
11/7/2025
I worked with Michael Wood ordering a car, he was great answering questions, his communication was excellent. He gave me continuous updates on where my car was in the building process
MICHEL WOODS
11/8/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
AUBREY, TX
Benjamin K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/10/2025
Professional and prompt service. Excellent inventory, and good folks to work with. Sale process was as efficient, and I am very happy with my purchase.
MICHEL WOODS
11/11/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HIGHLAND VILLAGE, TX
Brian G|2024 GMC Sierra 1500
Confirmed Service Customer
11/10/2025
It was
11/11/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ARGYLE, TX
Michael E|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/10/2025
BJ and I believe Tony a manager did did a great job with everything, BJ knew everything about the Sierra 2500 and made sure to contact him with any questions, I believe I should of got more value on my trade in but both of them did everything the could to get me closer to my payment
BILLY WORLEY
11/11/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HIGHLAND VILLAGE, TX
Anthony V|2021 GMC 1500 Sierra
Confirmed Service Customer
11/11/2025
Excellent people working at this James Wood dealership in the service department thank you for your time and getting my vehicle fixed
11/12/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PROSPER, TX
Norman B|2021 GMC Canyon
Confirmed Service Customer
11/14/2025
EDWIN CHAN SERVICE WRITER IS AWESOME.... KEPT ME INFORMED OF THE SERVICE AS I WAITED
11/15/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRISCO, TX
Eliana R|2022 Buick Encore GX
Confirmed Service Customer
11/13/2025
Quick and easy
11/14/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LANTANA, TX
Robert C|2026 Buick Encore GX
Confirmed Sales Customer
11/14/2025
Great experience. I would use again
MATTHEW TAYLOR
11/15/2025
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
TYLER, TX
Rebecca C|2022 GMC Yukon XL
Confirmed Service Customer
11/16/2025
The shuttle service was wonderful. The time it took to complete the service was so long. That’s why I hate the dealer for any type of service but places like KwiK Kar were unable to service the sealed transmission to change the fluid. Assigning a “service coordinator” and all the extra nonsense is such a waste. Plus I know my car sat untouched for almost an hour after the service was complete before anyone called me to say it’s done. I called the dealership to check on it and was told “I’ll have to speak to my service tech”?? I mean it’s simple is the car done or not?? So I hate doing business with anyplace that inconveniences me and wastes my time and that’s how I felt about my service experience.
11/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FLOWER MOUND, TX
Phyllis J|2026 Buick Envista
Confirmed Sales Customer
11/16/2025
Our experience was awesome from our salesperson, Erica, to the finance guy, Don. Everything was great
ERICA WOODS
11/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DENTON, TX
Randall H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/16/2025
Katie Wilkins did an outstanding job! I would highly recommend if you’re in the market for a new GMC give her and the others at Tom Clark the opportunity.
ANNA-KAITLYN WILKINS
11/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MANSFIELD, TX
Kim A|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/17/2025
I had a problem with my truck and the service advisor got me in the next day. The repair was much less than I expected.
11/18/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AUBREY, TX
Daniel S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/17/2025
The service level and quality of the work was top notch. Charles kept me informed and delivered on time as promised. I would highly recommend them to anyone looking for repair work.
11/18/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PONDER, TX
Timothy C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/14/2025
It was great quick and easy
ERICA WOODS
11/15/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Tom Clark Buick GMC
ARLINGTON, TX
Charles G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/14/2025
Took my 2024 GMC Denali 2500 back for a problem with the left turn signal not working when connected to a trailer. I had only had the truck one week so I contacted my salesman Daniel and he was great at getting me a small car while having the service department look at thge problem. Pick my truck up that evening and when connected to my trailer the problem was not corrected. Took it back to the dealership and was told the would have to keep it. I was given another loaner but was told to bring my trailer to ake sure it was not the problem. Was contacted that evening that it was repaired. I can to pick it up and they service department was not very friendly. when I asked about my trailer I was told it was on the back lot. I asked if there were lights ther and was told no. I was not offered any assistance in retrieving my trailer.I finally got it connected to the truck and left the facility. I was never contacted again by any service department members. At least when I returned it the first time, my salesman Daniel offered to top of my fuilds for the trouble, but not a peep from the seervice department. Not even a "We're sorry for your inconvenience". After spending almost $75k for a vehicle I expected better.
11/15/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LEWISVILLE, TX
Stan M|2024 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
Jarret is a real pleasure to work with! Very knowledgeable and helpful!
11/20/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DENTON, TX
Jesus R|2021 GMC 1500 Sierra
Confirmed Service Customer
11/19/2025
Service on my GMC Sierra was great, as always. My advisor (Mike) has always done a great job.
11/20/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
LITTLE ELM, TX
Nathaniel Z|2024 GMC Sierra 1500
Confirmed Service Customer
11/20/2025
Made an appt. for an oil change. I was in and out pretty quickly.
11/21/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
LEWISVILLE, TX
Lucas P|2024 GMC Sierra 1500
Confirmed Service Customer
11/20/2025
Scheduled my first included service. Chose to wait because I was told it would be 1-1.5 hours. It ended up being a staggering 3 hours. If I had known that it were going to be 3 hours, I would have made arrangements to leave and return. However, since I was told 1-1.5 hours I decided to wait it out. Having someone wait twice as long as estimated is completely disrespectful of their time. After the service was finally completed, I was told there was an amount due, even though I was there for my first free included service. This was easily resolved, but it added another unnecessary 15 minutes to the 3 hours I had already been waiting. This experience easily broke any records I previously had of longest oil change.
11/21/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
DENTON, TX
Lonnie D|2025 GMC Yukon
Confirmed Service Customer
11/20/2025
Couldn’t be happier. Dropped it off and it was ready when they said it would be.
11/21/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
MEAD, OK
Brian B|2024 GMC Sierra 1500
Confirmed Service Customer
11/21/2025
Quick service at a good price
11/22/2025
We appreciate your simple yet strong feedback—quick service at a good price is something we love delivering, and we look forward to keeping that efficiency going.
PILOT POINT, TX
Brenda D|2025 Buick Enclave
Confirmed Service Customer
11/27/2025
Very nice
11/28/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
NOCONA, TX
Eugene R|2023 GMC Acadia
Confirmed Service Customer
11/27/2025
Everyone at this dealership is always friendly and keeps me informed. The work was done timely and communication was good.
11/28/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
AUBREY, TX
Scott T|2024 GMC Sierra 1500
Confirmed Service Customer
11/29/2025
This service department is the “most challenging” I’ve ever encountered. It took a month to get service scheduled online, then I had to make 2 more calls to “re-schedule” since the online reservation didn’t make it to their service department, even with a confirmation. I had to get my salesman (BJ) involved to help. BJ is the only reason I was able to get a rental for the day, the service department response is always confusing and a no. My service advisor Mike B is always a joy to interact with, friendly and knowledgeable. Unfortunately, “the new system “ kicked out my tire rotation/balance”, so that didn’t get done. The “system” doesn’t have text capabilities to keep customers updated on their vehicle, and for some reason calling their customers is not part of their program. When I did call, I was put on hold for 16.5 minutes, then had to hang up and call back to get an update. The Service manager again blamed all of the “issues” on the new system and ownership transition. I’ve witnessed and been subjected to this poor customer service for years, since I’ve bought now 3 different vehicles from this dealership. So, “ the new system” is not the problem. I’ll not call out anyone else except to say, BJ at the GMC dealership, is the best salesman there and always willing to go the extra mile, even a year after the sale. BJ and the few people like him are the only reason I’ve stayed at this dealership. Unfortunately, I will be taking my service needs elsewhere, I’ve been disappointed way too many time. Suggestion: Go to the Grapevine Lexus dealership and just watch how the appreciate and take care of their customers. The only way to fix your historical service department problems is to go somewhere and learn from the best.
12/3/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DENTON, TX
Tommy M|2026 GMC Acadia
Confirmed Sales Customer
11/17/2025
We recently bought a 2026 GMC Acadia Denali Ultimate at Tom Clark dealership. We really enjoyed working with Michel Woods. He made everything easy. Everyone at the dealership was really nice.
MICHEL WOODS
11/18/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
VALLEY VIEW, TX
Jason R|2026 GMC Sierra 1500
Confirmed Sales Customer
11/20/2025
Everyone I encountered was extremely helpful. Phillip was knowledgeable and made the vehicle purchase process a great experience.
PHILLIP SURLES
11/21/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
CORINTH, TX
Edward S|2024 GMC HUMMER EV SUV
Confirmed Service Customer
11/21/2025
Greeting by Samantha to return of Hummer was exceptional.
11/22/2025
We appreciate your wonderfully specific praise—Samantha and the team will be thrilled to know your Hummer return experience felt exceptional every step of the way.
DENTON, TX
Randy S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/23/2025
Jarrod Abel always does a good job. Take care of me.
12/2/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
KRUM, TX
Harvey K|2026 GMC Sierra 1500
Confirmed Sales Customer
11/28/2025
Friendly and straightforward with no game
MICHEL WOODS
11/29/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ARGYLE, TX
Pamela J|2026 GMC Terrain
Confirmed Service Customer
12/1/2025
Everything was great.
12/3/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PLANO, TX
Philip S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/3/2025
Easy! Came in for my normal oil change and tire rotation. Service folks are professional and communicated well. Waited and was pleased to get truck back earlier than they had expected.
12/4/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FORT WORTH, TX
Jeffrey Z|2025 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
Very easy and Jarrod communicated excellentl.
12/4/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tom Clark Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
DOUBLE OAK, TX
Edward S|2024 GMC HUMMER EV SUV
Confirmed Service Customer
12/9/2025
Samantha greeted me with a smile - ?? - service performed in a timely manner. Hummer came out of service sparkling like when I took deliver!
12/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DENTON, TX
Jarrod H|2026 GMC Sierra 1500
Confirmed Sales Customer
12/2/2025
Amazing dealership. 3rd car I’ve purchased from them.
ERICA WOODS
12/3/2025
Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Jarrod! We are always more than happy to assist you if anything else comes up. Take care!
AUBREY, TX
Kenneth C|2013 Buick LaCrosse
Confirmed Service Customer
12/2/2025
The service at Tom Clark Buick GMC was good.
12/3/2025
Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
DENTON, TX
Robert W|2023 GMC Sierra 1500
Confirmed Service Customer
12/8/2025
Fast service
12/9/2025
We're glad everything was completed with fast service and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
FORT WORTH, TX
Mike E|2015 Buick Enclave
Confirmed Service Customer
12/10/2025
$2,000 for an alternator is too pricey. Other than that, service and staff were excellent.
12/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AUBREY, TX
Jeff S|2014 GMC 1500 Sierra
Confirmed Service Customer
12/11/2025
Fast, affordable, and excellent customer service. Thank you, Jarrett, for taking care of me.
12/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CORINTH, TX
Valerie M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/13/2025
Excellent buying experience
GWENDOLYN LITTLE
12/14/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
ARGYLE, TX
John M|2020 Buick Enclave
Confirmed Service Customer
12/14/2025
Brought my car in multiple times to be serviced. Have spent thousands of dollars not to mention have had to tow the car. It still is not fixed and it is putting me and my family in harms way and at risk as the car stops while driving home from the dealership after it was supposedly fixed. Unacceptable.
12/16/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HIGHLAND VILLAGE, TX
Samuel C|2022 GMC 1500 Sierra
Confirmed Service Customer
12/14/2025
Jarrett handled my service request with no problems! Greatly appreciate his help and correction of all of my issues.
12/15/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DENTON, TX
Nancy E|2026 GMC Terrain
Confirmed Sales Customer
12/9/2025
Michel Woods was a great help every step of the way. Service Department, Sales, and Credit were all exceptional!
MICHEL WOODS
12/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DENTON, TX
Rhonda B|2015 Buick LaCrosse
Confirmed Service Customer
12/9/2025
Service on vehicle was good. Did not mean to mark excellent! It took almost 4 hours to do my oil change and check engine light. I believe they forgot about my car until I asked! Then it took another hour to finish putting it part that was needed!
12/10/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DENTON, TX
Francis M|2018 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
Everything that I wanted done was completed properly and pretty darn quick too.
12/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CORINTH, TX
Sheila M|2025 GMC Acadia
Confirmed Service Customer
12/15/2025
Service agent was nice. Went in for a map issue and went ahead and got oil change and tire rotation. The didn’t have my correct contact number and didn’t notify me when done. I picked it up the next day and within minutes had a tire pressure alert. When I investigated I had a flat tire and 30 psi in other 3 tires. I did find a screw in the tire. Would’ve thought it would’ve been caught when they did the service, unless I picked up the screw after I picked it up. Even then the tire pressures should’ve been 35 which is the recommended.
12/16/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DENTON, TX
Eric F|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
12/16/2025
Jacob and David did a fantastic job. I would recommend him to anyone.
JACOB RICE
12/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
PONDER, TX
John D|2024 GMC Yukon
Confirmed Service Customer
12/17/2025
The service was great! My Service advisor Gavin told me how long it would take, if I waited for my car. He was right on with the time.
12/18/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FLOWER MOUND, TX
Angelica M|2023 Buick Envision
Confirmed Service Customer
12/17/2025
Friendly service and short wait time.
12/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DENTON, TX
Cynthia G|2023 Buick Enclave
Confirmed Service Customer
12/20/2025
Timely
12/21/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
KRUM, TX
Charles M|2026 GMC Terrain
Confirmed Service Customer
12/22/2025
Excellent
12/24/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
COPPELL, TX
Roy H|2025 GMC Acadia
Confirmed Service Customer
12/22/2025
I took my new car in for first time service and was out on schedule as promised by Jarrett Able at no cost.
12/24/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AUBREY, TX
Hugh L|2021 Buick Enclave
Confirmed Service Customer
12/23/2025
Met expectations plus!!
12/24/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DENTON, TX
James D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/24/2025
My regular service advisor, Edward Chan, was off on Tuesday, and Jarrett Abel stepped in; I never missed a beat with the holiday rush. Thanks, Tom Clark Auto and Jarrett Abel in the Service Department. Happy Holidays to you all and your families, JD
12/25/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CORINTH, TX
Richard D|2022 GMC Canyon
Confirmed Service Customer
12/25/2025
Prompt, competent and courteous service.
12/27/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
HASLET, TX
Kelly C|2025 GMC Sierra 3500 HD
Confirmed Service Customer
12/28/2025
Tim did a good job but shop was slow took 2.5 hours to get my first oil change and tire rotation got home noticed they chipped and scratched my driver side rear wheel
12/29/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
WOLFE CITY, TX
Nergis S|2026 GMC Acadia
Confirmed Sales Customer
12/29/2025
We had a great experience at the dealership. Michael took care of us well, answered all our questions and provided excellent customer service. We appreciate it!
MICHEL WOODS
12/30/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FRISCO, TX
Jerry W|2026 GMC Sierra 1500
Confirmed Sales Customer
12/16/2025
Working with BJ was great. He answered all my questions and he was very knowledgeable and could explain things so I could fully understand. He gave me his personal cell number inches event I had additional questions about my new truck. He walked me through the settings and how to do things on my own.
BILLY WORLEY
12/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DENTON, TX
Ben J|2021 GMC Yukon
Confirmed Service Customer
12/18/2025
Timely, courteous and quality service.
12/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ARGYLE, TX
Robert C|2021 GMC 1500 Sierra
Confirmed Service Customer
12/19/2025
Timely
12/20/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LANTANA, TX
Michael C|2025 GMC Sierra 1500
Confirmed Service Customer
12/23/2025
The people are very cordial and responsive. The service was done in a short amount of time and a courtesy wash was done. I am impressed with the service and recommend them.
12/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
DENTON, TX
Jarrod H|2026 GMC Sierra 1500
Confirmed Service Customer
12/23/2025
Samantha is great everytime I need service.
12/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
AUBREY, TX
Nathan K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/30/2025
My sells lady Erica was great to work with.
ERICA WOODS
12/31/2025
Thank you for sharing your experience! We’re glad to hear that Erica made your experience a great one. We’ll be sure to pass along your kind words, and we appreciate your support!
ARGYLE, TX
Michael D|2023 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
I was very pleased with the service that I got from Brandon Roehl. He came to me to see if I wanted a filter changed, and when my car was ready.
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DENTON, TX
Kevin M|2025 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
Speedy service. This is what I hoped for when I made the appointment. The staff was much more attentive and helpful than my previous trip. The friendly atmosphere was also noticed.
1/1/2026
Hello, we really appreciate your feedback! Thank you again for choosing Tom Clark Buick GMC and we hope to see you again.
DENTON, TX
Dana P|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
Very easy explanation
MICHEL WOODS
1/1/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
ALEDO, TX
Steven A|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
Scotty Rice found the truck that wanted even with the low inventory at year-end. The process was smooth and efficient, still too many documents to sign, but is where we are these days. The service department installed the bed cover a few days later and we are now enjoying our 2026 GMC 1500 Denali Ultimate.
GWENDOLYN LITTLE
1/1/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Steven! We look forward to helping again in the future. Take care!
SHADY SHORES, TX
Miguel M|2021 GMC 1500 Sierra
Confirmed Service Customer
12/31/2025
Jarrett was excellent! He kept me updated with status updates on my vehicle, over the Christmas break. Work for my vehicle was covered under the extended warranty, which had to be released by the dealership that I purchased my vehicle from (different dealership). He took the time to clearly explain the situations, next steps, and always offered his assistance. I am very happy with Jarrett's efforts and updates to get the work done, and with his prompt responses when I left him a voicemail message. I definitely plan on booking my next maintenance appointment through Jarrett.
1/1/2026
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
DENTON, TX
Vern F|2023 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
Fine
1/1/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
DENTON, TX
Jaime S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/31/2025
Very good experience, everyone there was nice and helpful
CALEB BRUNNER
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KRUM, TX
Gregory T|2019 GMC Yukon
Confirmed Service Customer
1/1/2026
Service was prompt and professional. Kyle did a fantastic job coordinating the repair and maintaining communication and delivered on time. However I was very disappointed when a 3% surcharge was added to my invoice when I paid with a credit card. I respect Tom Clark has a business to run and 3% is 3%, however would you buy your groceries or clothes, or go to a restaurant that has an up-charge for paying with a CC? This cheapens the customer relationship.
1/2/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
COPPELL, TX
Melissa G|2023 Buick Envision
Confirmed Service Customer
12/31/2025
Edwin my adviser is excellent and makes the process of service very seamless
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ARGYLE, TX
Hector Z|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
I have a long relationship with this dealer ship and sales representatives. I will always seek this dealership first over any other in the state of Texas For price and service.
PHILLIP SURLES
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SAN ANTONIO, TX
Ted C|2026 GMC Yukon
Confirmed Sales Customer
1/1/2026
Erica was a pleasure to work with.
ERICA WOODS
1/2/2026
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
MANSFIELD, TX
Michael C|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
Mr. Buckhanan did a very good job and was very professional.....he also continued to answer my questions regarding the operation on the 2026 truck.
BRYAN BUCKHANAN
1/6/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HICKORY CREEK, TX
Henry M|2018 Buick Enclave
Confirmed Service Customer
1/5/2026
Excellent, courteous, professional attention by Brandon to needed work on our 2018 Enclave. Better keep him around!
1/6/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DENTON, TX
Edward G|2023 GMC Acadia
Confirmed Service Customer
1/7/2026
Lot of vehicles in line for service morning I chose to have service. I chose to have shuttle take me home with estimate wait time 2 hours. Shuttle took about an hour to start my trip home and drive took about 35 mins. When home a text was sent to my phone saying my Acadia Denali service was complete. Trouble contacting my service by phone so I contacted Service Dept through main line and ask for a pickup for return to dealership. Less wait for return 25 mins. Total time about 1hr50mins.
1/8/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DENTON, TX
Juan J|2024 GMC HUMMER EV SUV
Confirmed Service Customer
1/8/2026
Prompt appointment , good customer service
1/9/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LANTANA, TX
Kimberlee W|2026 GMC Terrain
Confirmed Sales Customer
1/8/2026
Katie showed us a couple of choices, and we loved the new GMC Terrain. She was great!
ANNA-KAITLYN WILKINS
1/9/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
VALLEY VIEW, TX
Erica V|2026 GMC Yukon
Confirmed Sales Customer
1/5/2026
I came in very specific for what I was looking for and I didn’t want to lallygag in the car park. I was greeted immediately after walking in by the receptionist who went to break room for help. Wendi came from her office (seeing patrons in a car-filled lobby) and who likely missed the entire interaction with our greeter. After the receptionist came back and told her she had helped us, Wendi said “OK”, and then the R said, “well you can help them if you’re free” & boy, did she! She helped to show multiple different level of cars, I saw the top-end, checked CPO cars & finally explored building one. I was ok with waiting 4 weeks for the build but thankfully she did a dealer trade with McKinney and a day later I had my 2026 Yukon Elevation. I’m obsessed, the entire process was seamless, and I didn’t spend a day at the dealership. As someone who traded a Rover and only dealt with that dealership and departments (which was luxury top-notch), it was the best experience, all around. Looking forward to this relationship & doing forever business with Wendi Little, specifically.
GWENDOLYN LITTLE
1/6/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEWISVILLE, TX
Dean P|2023 Buick Enclave
Confirmed Service Customer
1/6/2026
Fast, friendly service as always.
1/7/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DENTON, TX
Richard C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/7/2026
Everyone is very nice and makes the buying process easy
ANNA-KAITLYN WILKINS
1/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
KELLER, TX
Alvaro R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/7/2026
Great
BRYAN BUCKHANAN
1/8/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PONDER, TX
Barry S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/7/2026
Michel woods was amazing! Answered every question before we asked it!
MICHEL WOODS
1/8/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DENTON, TX
Mark S|2025 GMC Yukon XL
Confirmed Service Customer
1/9/2026
Promt professional and courteous !! Brandon is a asset to your dealership!
1/10/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ARGYLE, TX
Arturro P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/10/2026
Amable y rapido
1/11/2026
¡Sus excelentes comentarios nos alegraron el día! Les agradecemos que hayan compartido su experiencia con otros. Si necesitan algo en el futuro, no duden en contactarnos. ¡Cuídense!
DENTON, TX
Tyler O|2023 GMC Yukon
Confirmed Service Customer
1/9/2026
Jarrett was great and very helpful.
1/10/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DENTON, TX
Sharyn B|2026 GMC Terrain
Confirmed Sales Customer
1/9/2026
Alex Gipson and BJ Worley are the very best! I am glad for Alex to be able to retire but I will certainly miss him. Have had a long time relationship with him and James Wood Auto Park for over 25 years from working with him through the credit unions that I have been employed with. Have sent many credit union members to him to purchase vehicles over that time. Could not ask for a better team to work with. Did not get to do final paperwork with Alex before his last day of work and had to go through a different finance person to sign paperwork. Was a little disappointed in how that took place but was very happy with the help I was given otherwise. Will continue to refer people to BJ any chance I get.
BILLY WORLEY
1/10/2026
Thank you for your kind feedback! We’re grateful for your long-standing relationship and trust in our team. We’re glad you had a positive experience and truly appreciate your referrals. We wish Alex a happy retirement and look forward to continuing to serve you.
BALCH SPRINGS, TX
Ole H|2015 GMC Acadia
Confirmed Service Customer
1/11/2026
They fixed my problem however a new problem appeared when I picked up the vehicle. No action taken.
1/12/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SHADY SHORES, TX
Matthew S|2026 GMC Sierra 1500
Confirmed Service Customer
1/13/2026
You did a great job getting the warranty item fixed
1/14/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
FLOWER MOUND, TX
Gary D|2026 GMC Sierra 1500
Confirmed Sales Customer
1/16/2026
Michel Woods made the process easy. My wife and I arrived at the dealership and Michel was outside and ask how he could help? From there the process of purchasing a Buick Enclave Avenir became very enjoyable. We test drove the car and all questions were handled. Michel and the GM discussed pricing in regards to the car we wanted to purchase and the options for financing. We purchased the car using the GM financing. Tom Clark Auto Park made us feel very comfortable in the process. I would recommend them to anyone that was looking for a Buick or GMC product.
MICHEL WOODS
1/17/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
COPPELL, TX
Michael L|2023 GMC Sierra 2500 HD
Confirmed Service Customer
1/16/2026
I was very pleased with my oil change and tire rotation. Mike your service writer was very courteous in assisting me and confirmed my truck getting a free of charge oil change was still applicable. I look forward to coming back for my next scheduled service.
1/17/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LANTANA, TX
Rosa G|2022 GMC Terrain
Confirmed Service Customer
1/11/2026
Great service! Jarrett was great!!!
1/12/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
FORT WORTH, TX
Ernie V|2023 GMC Sierra 1500
Confirmed Service Customer
1/12/2026
Friendly and clean operation.
1/14/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
NORTHLAKE, TX
James L|2020 GMC 2500HD Sierra
Confirmed Service Customer
1/13/2026
Tim is a great service advisor
1/14/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Elmer H|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
The whole team did a Great job. Thank you B.J !
BILLY WORLEY
1/14/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
AUBREY, TX
John D|2024 GMC Yukon
Confirmed Service Customer
1/14/2026
Super easy to get an appointment and service was great! Gavynn Norris is my service advisor and he told me my appointment would take 2 hrs he was spot on.
1/15/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
FLOWER MOUND, TX
Frederick P|2025 GMC Yukon XL
Confirmed Service Customer
1/15/2026
Great job!
1/17/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LEWISVILLE, TX
Penny M|2024 GMC Sierra 1500
Confirmed Service Customer
1/15/2026
Great as always. Tim is the greatests
1/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
KRUM, TX
Scott H|2016 GMC Yukon XL
Confirmed Service Customer
1/16/2026
Easy in and o
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CORINTH, TX
George Y|2026 GMC Acadia
Confirmed Sales Customer
1/16/2026
We drove 5 hours and paid for a hotel room to do business with your dealership and B. J. Worley!
BILLY WORLEY
1/17/2026
Thank you for choosing us and for making the drive to visit our dealership. We truly appreciate the time and effort you took to do business with us and look forward to serving you again.
HEMPHILL, TX
Debbie D|2026 Buick Enclave
Confirmed Sales Customer
1/17/2026
Michel is the best we have ever worked with. So helpful, not pushy! Treated us like family! Such a great experience! Thank you!
MICHEL WOODS
1/19/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
COPPELL, TX
Frederick H|2011 GMC Acadia
Confirmed Service Customer
1/18/2026
GREAT SERVICE REP TIM WILKINS IS THE BEST
1/19/2026
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
ARGYLE, TX
Jennifer M|2024 GMC Yukon
Confirmed Service Customer
1/20/2026
Comfortable and quixk
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LANTANA, TX
Wade D|2024 GMC Sierra 1500
Confirmed Service Customer
1/21/2026
There was a bit of confusion with greeter when I arrived and pulled my truck into the service lane. He was not clear on if I should remain with my truck or go inside and wait for my service representative.
1/22/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LITTLE ELM, TX
Carlos P|2026 Buick Encore GX
Confirmed Sales Customer
1/21/2026
Excellent customer service
MICHEL WOODS
1/21/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
ARGYLE, TX
James B|2025 GMC Sierra 1500
Confirmed Service Customer
1/21/2026
I appreciate the speediness of my last visit
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DENTON, TX
Mark M|2022 GMC Yukon
Confirmed Service Customer
1/22/2026
"The good news - 2nd time in for repairs for the fuel tank leak and driver outside mirror wandering were done correctly and completely within good time. The bad news - both items had been in for repair for those same two items previously while the vehicle was still within its original GMC warranty period. Neither of those two items were repaired completely during that first in-OEM-warranty period visit. Results - I paid the deductible for the repair cost charged to my own customer purchased repair insurance rather than to the OEM warranty. Sadly I had done extensive investigation of the fuel tank leak issue. Discovered that GMC had a recall repair for the same tank, same part number in 2021 vehicle as my 2022 vehicle. I took pictures of the many leak incidents. All that I had discovered furnished to the dealer but to no avail. So the repair done correctly but on my dime, my due diligence and information sharing and not theirs."
1/23/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HIGHLAND VLG, TX
Michael P|2026 GMC Sierra 1500
Confirmed Sales Customer
1/22/2026
Erica Woods os an excellent representative of Tom Clark. We appreciated her straight forward no pressure approach. We appreciate having a local car dealership that we can trust We can highly recommend Erica and Tom Clark Auto group to family and friends.
ERICA WOODS
1/24/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
NORTHLAKE, TX
Mark S|2025 GMC Yukon XL
Confirmed Service Customer
1/19/2026
Pleasant and professional. Jessie was very prompt and responsive!
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ARGYLE, TX
Dalawan W|2026 GMC Sierra 1500
Confirmed Sales Customer
1/19/2026
Love the truck and great customer service
ANNA-KAITLYN WILKINS
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OAK POINT, TX
Mark M|2024 GMC Terrain
Confirmed Service Customer
1/20/2026
Took over a hour for a oil change and a plug in one tire
1/21/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DENTON, TX
Randy S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/21/2026
Jarrod Abel always take care of my vehicle needs
1/22/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
KRUM, TX
Terry S|2022 GMC 1500 Sierra
Confirmed Service Customer
1/23/2026
Flat tire ; Jarrett aired up flat and got it repair bay and soon fixed
1/24/2026
Thank you for sharing your great experience! We’re glad Jarrett quickly resolved your flat tire and provided timely service. We look forward to assisting you again.
ARGYLE, TX
David W|2025 GMC Sierra 1500
Confirmed Service Customer
1/25/2026
In and out quick good job
1/26/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
DENTON, TX
Margaret B|2022 Buick Enclave
Confirmed Service Customer
1/25/2026
The work was done in a timely manner, he only complaint I had is they did not look up my service contract, which gave me a free prepaid, oil change, and I had to wait for them to fix it
1/26/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
TROPHY CLUB, TX
Shani B|2026 GMC Canyon
Confirmed Sales Customer
1/25/2026
Was not planing on purchasing that day but Michel Woods made it so easy and impossible to turn away from great deals. He is a wonderful salesman. Best experience I’ve ever had purchasing a new vehicle!
MICHEL WOODS
1/26/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
KRUM, TX
Peggy C|2023 Buick Encore GX
Confirmed Service Customer
1/25/2026
Mike my service expert is great. It was a quick turn around. My last dealership would vacuum the inside of the car after any service and I wish this was part of the service.
1/26/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
OAK POINT, TX
Andrew C|2025 Buick Envision
Confirmed Service Customer
1/25/2026
Didn't provide mileage sticker, and was rude when I asked about it. Was told to work with Samantha, never saw her, worked with someone else completely. Didn't review the findings of the oil change with me when they finished. Missed one of the tires to check for air. 3 were fine, one was low when I checked. Since I filled it up, has remained full for a week, so it's not due to a nail in the tire. Could've been better for the price. Huffines provided much better service last time I went there with my truck, and at a better price.
1/26/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DENTON, TX
Michael P|2023 GMC Sierra 1500
Confirmed Service Customer
1/25/2026
Very professional and excellent communication about vehicle
1/26/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
PLANO, TX
James J|2024 Buick Enclave
Confirmed Service Customer
1/26/2026
The work was done in a timely manner, and the service people were professional and friendly.
1/27/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ARGYLE, TX
Dana G|2021 Buick Envision
Confirmed Service Customer
1/29/2026
Brandon Roehl made the entire process stress free. He communicated frequently so I never had to wonder how my car was getting along and I got her back in tip top shape. I will happily return as long as he’s there!
DECATUR, TX
Angie D|2021 Buick Encore
Confirmed Service Customer
1/30/2026
Gavynn was very kind and efficient. He got me in and was able to fix the issue. My car is running much smoother.
OAK POINT, TX
Armando L|2024 GMC Yukon XL 1500
Confirmed Service Customer
2/2/2026
Working with Samantha was great!! She listened to what I had to say, my concerns!
CORINTH, TX
Oleg S|2026 GMC Sierra 1500
Confirmed Sales Customer
2/3/2026
Nice easy going people, every think fine
PLANO, TX
Richard P|2025 GMC Sierra 1500
Confirmed Service Customer
2/4/2026
Tom Clark collision gave us excellent service. My truck was repaired and I was able to get it back earlier than expected. Overall it was a very good experience.
ARGYLE, TX
Sammy S|2026 Buick Enclave
Confirmed Sales Customer
2/4/2026
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AUBREY, TX
Kristopher M|2026 GMC Sierra 1500
Confirmed Sales Customer
2/4/2026
great job getting me in and out and finding me a good loan
JUSTIN, TX
Billy W|2025 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
Same in for a routine service. Everything was handled quickly and professionally!
1/24/2026
Thank you for your kind and encouraging words about our quick, professional service. We appreciate your visit and hope to see you again soon.
DENTON, TX
Paul J|2024 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
Samantha knew exactly why I was there and fixed my issue. She is a true pro
1/24/2026
Your thoughtful review means a lot, and we’re glad Samantha handled your visit with such skill and care. Thank you for trusting our team, and we’re always here when you need us.
PONDER, TX
John C|2019 GMC Acadia
Confirmed Service Customer
1/23/2026
Always a great time at the dealer weather I am getting service or looking for a new vehicle.
1/23/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
DENTON, TX
Agron R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
1/25/2026
Everyone in that dealership was nice and they make my day because they was quick and easy and I love the way they work with costumers, especially the dealer
RONALD EISON
1/26/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
CORINTH, TX
Karen M|2026 Buick Encore GX
Confirmed Service Customer
1/26/2026
Mike listened to my requests and service was quick
1/27/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DENTON, TX
David M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/28/2026
Great help selecting the right trim level
BRYAN BUCKHANAN
1/29/2026
Thank you for the great review. We’re glad our team helped you select the right trim level with confidence and clarity. Enjoy your vehicle, and we look forward to assisting you again soon.
ARGYLE, TX
Edward S|2022 Buick Enclave
Confirmed Service Customer
1/30/2026
Fast and comprehensive analysis of vehicle, and reliable oil change and tire rotation
DENTON, TX
Patsy N|2015 GMC Terrain
Confirmed Service Customer
2/2/2026
The only down side was that the part for my Terrain is no longer made by GMC. The parts department failed to let their service advisor know that the only part they could find was an aftermarket. So I had to wait for 6 weeks until I finally called to find out what was taking so long. Once they ordered the aftermarket part they get my Terrain in and repaired. Everyone from the service advisor, the young man that gave me a ride and the cashier were very friendly and very professional.
DENTON, TX
Jonathan C|2024 GMC Sierra 1500
Confirmed Service Customer
2/5/2026
My truck went in for a warranty repair as I just bought it less than a year ago New I explained to the gentleman that I was able to use my wife’s car that day, because she was at home from work, I thought I would need a loaner or a rental to accommodate to and from work but they were not very accommodating to figure out how to get me into a vehicle while my truck was going to be fixed your associate didn’t seem to wanna help me really just made excuses as to why he couldn’t give me a loaner or pay for a rental. He said my truck would be done in about a week and it took two weeks. I received an automated message the day it was there saying that if I had any questions or concerns to feel free to text that number. Every time I text it would take at least a day for him to reply and I would call and not get a call back. I ended up having to come out of pocket $415 for a rental for my truck breaking down which I had no control over.
DENTON, TX
Sino V|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
2/4/2026
We worked with Erica Woods and she was great. She listened to what it is that we wanted and not try to sell us things we didn’t want. We would come back and work with her. We worked with Don in financing and same thing he helped us understand options but listened to what we wanted.
FRISCO, TX
Stan M|2024 GMC Sierra 1500
Confirmed Service Customer
2/4/2026
x
DENTON, TX
Jeffrey B|2023 GMC Sierra 1500
Confirmed Service Customer
2/4/2026
Great service as usual. Friendly staff. Prompt in and out.
DENTON, TX
Ronald V|2024 GMC Sierra 1500
Confirmed Service Customer
2/5/2026
last minute oil change no available taken anywAY AND FAST
LEWISVILLE, TX
Judith H|2017 Buick Encore
Confirmed Service Customer
2/5/2026
Nice clean waiting room.
DENTON, TX
Duncan E|2014 Buick Enclave
Confirmed Service Customer
2/6/2026
My service advisor was able to catch a mistake that was made in the billing and was able to correct it. Very much appreciated that.
DENTON, TX
Michael R|2023 GMC Sierra 2500 HD
Confirmed Service Customer
2/6/2026
It was good
SANGER, TX
Jerre E|2013 Buick Enclave
Confirmed Service Customer
2/6/2026
I always always always use Edwin as my go to guy to have my car serviced. I have a 2013 Buick enclave and he has kept it in top shape for all these years including a 2010 [Enclave] that I had previously. He is such a nice guy. It happened to be a busy busy day when I took my car in for an inspection, I took it in at 11:30 and I needed it back by 1:15 and he worked it in. please don’t ever let him leave, if you do, I will buy my Buick elsewhere and have it serviced elsewhere, so please do not let anything happen to him!!!
DENTON, TX
Brenda N|2025 Buick Encore GX
Confirmed Service Customer
2/6/2026
I can honestly say I have never had a bad experience.
DENTON, TX
Reagan H|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/8/2026
Mike was great from beginning to end as always
CORINTH, TX
Lyle M|2021 GMC Canyon
Confirmed Service Customer
2/9/2026
It was good got everything fixed, service manager was very efficent
DENTON, TX
Edward P|2021 GMC Acadia
Confirmed Service Customer
2/10/2026
Tom Clark Auto Park did a great job of the service to my entertainment display which went bad. It always happens after warranty is out. My service advisor, Gavyn Norris, informed me of the part needed and the cost involved. They ordered the part and when available installed it a timely manner. If i have one issue, it is with GM, as they manufactur the part, but then sell it to a middle man instead to directly to the Dealers. This creates increased and unnecessary costs to the customer on top of what I am already paying to have my car service on a regualr basis.
LAKE DALLAS, TX
Rickey G|2025 GMC Sierra 1500
Confirmed Service Customer
2/5/2026
Very satisfied with all involved with the service department. From making appointment , greeting at arrival and check it out.
WHITESBORO, TX
Bryan N|2020 GMC 2500HD Sierra
Confirmed Service Customer
2/5/2026
I made a appointment at 10:30 am on Wednesday feb 4 , I arrived early, checked in and received a 10:19 text, I didn’t get my truck back until 12:31 pm. I was told 1-1.5 hrs for an oil change. It seems to be the norm that it’s taking longer and longer for appointments times , my wife had the same experience take 2 hours for an oil change . I have always had confidence in the dealership to do great work in a timely manner. My service advisor Jarrett Abel was very nice and kept me informed about what was going on . But the service for an oil change is taking entirely too long.
NORTHLAKE, TX
Mark T|2017 Buick Encore
Confirmed Service Customer
2/5/2026
the wait time was little lone, service was great.!!!
DENTON, TX
Lynn R|2021 GMC 3500HD Sierra
Confirmed Service Customer
2/7/2026
MikeThe tick representative was a great help
OVILLA, TX
Teresa C|2025 GMC Acadia
Confirmed Service Customer
2/7/2026
I was greeted quickly and professionally. My Service adviser was prompt and made sure I understood all the needs for my GMC. My favorite part is that you honor my appointment and you complete the work in the time estimated. Thank you.
LEWISVILLE, TX
Willie T|2020 GMC 1500 Sierra
Confirmed Service Customer
2/7/2026
The service was done correctly, and the recommendations for future work were given to me
DENTON, TX
James J|2023 Buick Envision
Confirmed Service Customer
2/9/2026
Friendly, courteous, and prompt service
ARGYLE, TX
Johnny S|2023 GMC Sierra 1500
Confirmed Service Customer
2/11/2026
Friendly service and greeted immediately and solved issue another dealer said was fine that had vehicle towed to because you all were closed during snow storm.
FLOWER MOUND, TX
Curtis M|2024 GMC Sierra 1500
Confirmed Service Customer
2/12/2026
Jarrett was very helpful. Service completed quickly. Comfortable waiting area.
KELLER, TX
Ronald S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/12/2026
Truck was ready within 90 minutes of when I dropped it off! That's impressive considering I told my advisor they could have it for the entire day. It was only for an oil and filter change and tire rotation, but still I'm impressed at their efficiency. I've owned this vehicle for two years this month and so far each service visit has been professional and thorough. I would definitely recommend them as a place to both purchase and service your vehicles. Great job guys and Thanks!
DENTON, TX
Rickie J|2019 GMC 3500HD Sierra
Confirmed Service Customer
2/12/2026
Jarrett Able handled my problem with professional, he had my truck in the shop pretty quick and it was repaired. This is the place to go for your vehicle needs!
EULESS, TX
William G|2026 GMC Acadia
Confirmed Sales Customer
2/10/2026
Didn't really accomplish anything today. I just scheduled a service appointment for our new Acadia Denali Ultimate that was recommended by the MyGMC app. I will bring the car in on 2/11/2026. For what it's worth the Service Advisors are outstanding and the sales department is the best.
DOUBLE OAK, TX
David C|2026 GMC Sierra 1500
Confirmed Sales Customer
2/10/2026
Top notch experience from start to finish
NORTHLAKE, TX
Raymond C|2023 GMC Sierra 1500
Confirmed Service Customer
2/11/2026
Was received the drive in lane quickly and referred to my contact for this visit. My reasons for this visit were addressed and offered a ride home. I elected to stay and was comfortable in your waiting room. All my needs were addressed and later I was on my way being kept abreast of your work until completed.
ROANOKE, TX
Susan A|2026 Buick Envista
Confirmed Sales Customer
2/13/2026
My entire buying experience was very positive, from the time I first looked at the car on February 9 to calling the salesman, Caleb Drunner, on Tuesday, February 10, to let him know I would be coming in to purchase, to driving away in my beautiful new Buick Envista. I was treated like royalty. Caleb Drunner, was fantastic. The GM, Chris McCollum, even came in and introduced himself. Tom Clark Buick is a winner.
HICKORY CREEK, TX
Christopher C|2025 GMC Sierra 1500
Confirmed Service Customer
2/16/2026
Great
FORT WORTH, TX
Barbara L|2017 GMC Acadia
Confirmed Service Customer
2/16/2026
My wait was short and Brandon described the work on my windshield.
COPPELL, TX
Edward P|2021 GMC Acadia
Confirmed Service Customer
2/18/2026
Responded to new recall real quick with part and service appointment. Actual time to complete the service was less than anticipated.
LAKE DALLAS, TX
Douglas H|2026 GMC Canyon
Confirmed Sales Customer
2/18/2026
DeeAnn is the best and is very knowledgeable about the product she represents. She is patient, listens to questions, and responds with a caring attitude. We have purchased a vehicle prior to this from her and will do it again in the future. Thanks DeeAnn
SANGER, TX
Jerome B|2023 Buick Envision
Confirmed Service Customer
2/19/2026
I had an oil change. The work was done on schedule and the staff was courteous, as always.
CORINTH, TX
Gregory H|2021 GMC Acadia
Confirmed Service Customer
2/19/2026
Everything I requested be done to my 2021 GMC Acadia was completed in a timely and professional manner. Could not ask for any more. Samantha was courteous and professional. Thank you for a good experience
DENTON, TX
Simeon T|2023 GMC Canyon
Confirmed Service Customer
2/20/2026
Great service, timely and great communication.
CORINTH, TX
Christopher B|2026 GMC Sierra 1500
Confirmed Sales Customer
2/12/2026
Awesome experience- thank you all for making this seamless and time efficient
LITTLE ELM, TX
Sonia V|2026 GMC Yukon
Confirmed Sales Customer
2/13/2026
The entire experience was exceptional. Katie was very professional and made the buying process enjoyable. I travelled from Colorado to buy my vehicle at Tom Clark GMC and I would do it again in a heartbeat!
BRIGHTON, CO
Jimmy B|2018 GMC 2500HD Sierra
Confirmed Service Customer
2/13/2026
Super clean, awesome service. Gavin goes out of his way to make sure your took care of.
ARGYLE, TX
Jennifer K|2026 GMC Terrain
Confirmed Sales Customer
2/13/2026
Ronnie was professional and easy to work with as always! All the tech on the new terrain is a lot but I’m learning!!
KRUM, TX
John R|2024 GMC Terrain
Confirmed Service Customer
2/16/2026
I’ve always taken my car to this Dealership and the people in the service department have done very well. I’m glad to see that given the new owners things have not changed.
LANTANA, TX
Kenneth F|2022 GMC 2500HD Sierra
Confirmed Service Customer
2/18/2026
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AUBREY, TX
Jack C|2020 Buick Enclave
Confirmed Service Customer
2/19/2026
Good job and on time
DENTON, TX
Dessie S|2018 Buick Encore
Confirmed Service Customer
2/19/2026
Everything went very smoothly and was fixed. Jarrett was extremely helpful and not only listened to me but asked questions and explained everything.
DENTON, TX
Jeffery Z|2025 GMC Sierra 3500 HD
Confirmed Service Customer
2/19/2026
Excellent Service and communication
NORTHLAKE, TX
Ann P|2026 Buick Envista
Confirmed Sales Customer
2/23/2026
Looked at several choices and when I made my decision, the process was pretty easy. Salesman Ronnie Eison was very accommodating and patient as I awaited check from insurance for "totaled" vehicle. Purchase process was smooth.
DENTON, TX
Harvey K|2026 GMC Sierra 1500
Confirmed Service Customer
2/25/2026
Fast, quality diagnosis and liked that the tech put a lot of detail in the issue found and method to correct on the paperwork.
ARGYLE, TX
Richard H|2023 GMC Sierra 1500
Confirmed Service Customer
2/25/2026
All good - timeliness and fixed what needed to be fixed.
LANTANA, TX
Bruce W|2026 GMC Acadia
Confirmed Sales Customer
2/26/2026
Erica Woods did an excellent job. She had everything ready when I arrived. After the demo, she answered all of my questions and worked with me on the pricing and the trade-in. After the purchase, she helped me get everything setup to my preferences and explained all of the technology. She also followed up several times to see if I had additional questions and followed up on accessories that I ordered. My overall experience could not have been better!
AQUILLA, TX
Brenda H|2026 Buick Enclave
Confirmed Sales Customer
2/26/2026
Very friendly and our salesman, Michel Woods went over and beyond to get us the vehicle we wanted.
MIDLOTHIAN, TX
Shekelia D|2026 Buick Envista
Confirmed Sales Customer
2/26/2026
I had an excellent experience working with Caleb while purchasing my new 2026 Buick Envista Sport Touring Edition. From start to finish, Caleb was professional, patient, and genuinely respectful of my decision-making process. He never once tried to pressure me or rush the sale. Instead, he allowed the experience to unfold naturally. He even trusted me to test drive the vehicle on my own, which immediately showed his confidence, professionalism, and respect for the customer. He made himself available, asked if I had any questions, and provided clear, honest answers without any double talk or sales tactics. What stood out the most was how understanding and attentive he was to what I wanted. Everything I asked for, I was able to get with no hassle or back-and-forth. The entire process felt smooth, transparent, and customer-centered, which is not always easy to find when buying a car. Caleb represents exactly what you would want in a sales professional. He builds trust, listens well, communicates clearly, and prioritizes the customer experience while still moving the sale forward effectively. Any dealership would be fortunate to have someone like him on their team, and he absolutely deserves recognition and commission for the outstanding service he provided. If you’re looking for a stress-free, respectful, and professional car-buying experience, I highly recommend working with Caleb.
DENTON, TX
Daniel R|2026 GMC Yukon
Confirmed Sales Customer
2/27/2026
I never leave reviews, but after this experience, I felt it was necessary. I am an out-of-state customer who purchased a $120,000 Yukon Denali Ultimate from Tom Clark Auto Park. Given the size of the purchase, I expected a high level of professionalism, communication, and follow-through. Unfortunately, that was not my experience. I worked with Mike and requested an illumination package. I only discovered it was not included once the paperwork was already halfway completed. I was told it was too late to restart the process because it was after closing hours and only one manager was available. Stephen, who handled the paperwork that evening, was professional and helpful. Because this vehicle was a Valentine’s Day gift and I was leaving town early the next morning, restarting paperwork the following day was not an option. I was told the illumination package issue would be brought to management and potentially resolved. After multiple follow-ups, the general manager, Joey, called me two weeks later and said, “No one put a gun to your head and made you sign.” He also stated the vehicle had already been discounted more than it should have been, despite other dealerships offering the $5,200 supplier discount off MSRP. The only discount offered was $500 off of MSRP and that was after I requested the $600 floor liner package. In an effort to find a solution, I even offered to pay the cost difference it would have taken for them to honor the supplier pricing structure, but that was declined. During financing, I was initially presented with an interest rate 2% higher than what I ultimately qualified for. Stephen helped correct this before completion, but that added to the overall concern regarding transparency. Additionally: • The floor liner package arrived incomplete (the third-row liner is still missing more than two weeks later). - They sent me an itemized price list for the illumination package and I was told to contact my local dealership to get it through them. The price list I was sent added up to more than the standard $1250 GM illumination package option that was discussed prior to making the deal and is on GM’s website. At this price point, communication, accountability, and professionalism matter. I am still open to a reasonable resolution and hope management chooses to address these issues appropriately.
OPELOUSAS, LA
Wayne C|2024 Buick Enclave
Confirmed Service Customer
2/23/2026
In just for oil change. I think it takes too long. An hour and a half,really.
DENTON, TX
Glenda A|2026 Buick Enclave
Confirmed Sales Customer
2/23/2026
My experience was more than I could ask for. The salesman listened to my wants and needs. He found me the perfect vehicle. As to the financing process, it was quick and informative. All my questions were answered and was provided additional information about benefits I didn’t know I was eligible for.
CORINTH, TX
Nancy P|2026 Buick Enclave
Confirmed Sales Customer
2/23/2026
Wendi was so great to work with! She was very helpful with any questions we had and helped to get just the vehicle we wanted. Highly recommend!
LEWISVILLE, TX
Spencer N|2026 GMC Canyon
Confirmed Sales Customer
2/24/2026
It was a genuinely enjoyable and stress-free experience, and I really appreciate how easy Erica Woods made the whole process. I’ll absolutely recommend Erica and Tom Clark Auto Park to others. Thanks again!
MCKINNEY, TX
Barbara W|2019 GMC Acadia
Confirmed Service Customer
2/24/2026
Love what the New Ownership is implementing
GRAND PRAIRIE, TX
David S|2023 GMC Sierra 1500
Confirmed Service Customer
2/25/2026
Service was great. Gavyn is very competent.
LITTLE ELM, TX
Stefanie G|2026 GMC Yukon XL 1500
Confirmed Sales Customer
2/25/2026
The dealership was great. It was very clean and Michel Woods was very knowledgeable and showed us an awesome tour of the huge dealership!
FLOWER MOUND, TX
Bill W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/25/2026
Great service team!
SANGER, TX
Taurino G|2018 GMC Terrain
Confirmed Service Customer
2/26/2026
good
DENTON, TX
Eileen R|2025 Buick Encore GX
Confirmed Service Customer
2/27/2026
In and out service…hardly a wait
AUBREY, TX
Chuck M|2024 GMC Sierra 1500
Confirmed Service Customer
3/2/2026
Mike was great! Took care of everything, great advice.
ARGYLE, TX
Michael L|2023 GMC Yukon
Confirmed Sales Customer
3/2/2026
Great experience.
DANIEL CUCOVATZ
3/3/2026
Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!
PLANO, TX
Paul A|2012 GMC Acadia
Confirmed Service Customer
3/3/2026
I brought Rosie in for her yearly check up and intern Edwin Chan took all my concerns that I had about her health. He was very patient with me. He also provided me with a courtesy ride back to my home. Edwin called me about what the doctor found out about her and then provided me a courtesy pickup to get back to the clinic ( the dealership) to pick Rosie up and bring her home. She passed her checkup for another year. What a relief!
3/4/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HIGHLAND VILLAGE, TX
Kimberly T|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/27/2026
The customer service is excellent! Collision work was perfect!
LAKE DALLAS, TX
Roger M|2004 GMC Yukon
Confirmed Service Customer
2/27/2026
Excellent service department!
FORT WORTH, TX
Angel J|2025 GMC Canyon
Confirmed Service Customer
2/27/2026
I took my 2025 GMC for oil change and tire rotation. Upon my arrival, I was met by Tim. Tim , was very professional and courteous. He explained the entire process. I was in and out in one hour. Excellent customer care..
PILOT POINT, TX
Scotty R|2026 GMC Sierra 1500
Confirmed Service Customer
2/28/2026
Not overselling Very easy to talk to.
DECATUR, TX
Corey T|2026 GMC Sierra 1500
Confirmed Sales Customer
3/1/2026
Michael was awesome. Process was quick.
AUBREY, TX
Karoline P|2025 Buick Envision
Confirmed Sales Customer
3/1/2026
Michel Woods took very great care of me! He works hard to find the right vehicle for you and your family’s needs!
LITTLE ELM, TX
Edgar M|2020 GMC 1500 Sierra
Confirmed Service Customer
3/2/2026
Dealership has always been great but the last two times I sent my son for oil changes I have been charged twice for tire rotation when never asked for it. Even though we have told them ahead of time not to. Then I called left voicemail and haven’t received a call back
3/3/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
DENTON, TX
Tom L|2022 GMC 1500 Sierra
Confirmed Service Customer
3/4/2026
The team received my truck on time and met with me to discuss the plans for the work done. They remained in contact and notified me as soon as the work was done. Great experience.
3/6/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
DENTON, TX
Robert L|2020 GMC 1500 Sierra
Confirmed Service Customer
3/4/2026
I was pleased with Tim climbing into my truck and helping me with some mobile connectivity issue and resetting a warning message.
3/6/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
DENTON, TX
Jesse R|2024 GMC Sierra 1500
Confirmed Service Customer
3/4/2026
I’ve been dealing with Edwin my service advisor for years and he’s the reason I continue going back for any services I need .
3/6/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
denton, TX
Dana P|2019 Buick Regal
Confirmed Service Customer
3/4/2026
Great service. Exceeded expectations.
3/6/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
DENTON, TX
Peter N|2017 GMC Canyon
Confirmed Service Customer
3/6/2026
Great service. Worked with extended warranty company to reduce cost. Dealership did great but why did my AC compressor fail after just 74,000 miles?
3/7/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
ARGYLE, TX
David C|2026 GMC Sierra 1500
Confirmed Sales Customer
3/6/2026
Answered all my questions. Treated me with respect. No pressure tactics were used.
BILLY WORLEY
3/7/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COPPELL, TX
Bradley C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/7/2026
Very organized. Wait time was less than expected.
3/8/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CROSS ROADS, TX
Stanley M|2025 GMC Acadia
Confirmed Service Customer
3/9/2026
Making the service appointment was easy and the diagnosis was quick. The part had to be ordered but came in much faster than expected and install is scheduled.
3/10/2026
We appreciate your detailed feedback! We’re glad scheduling was easy and that the part arrived sooner than expected—looking forward to completing your installation smoothly.
GARLAND, TX
Leslie H|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
3/11/2026
Great experience and the sales lady was awesome
ERICA WOODS
3/11/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
AZLE, TX
Aron S|2024 GMC Sierra 1500
Confirmed Service Customer
3/11/2026
Easy experience
3/11/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
DENTON, TX
Paula Y|2022 Buick Envision
Confirmed Service Customer
3/11/2026
I was disappointed that they did not run my car through the car wash.
3/12/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DENTON, TX
Araceli C|2025 GMC Sierra 1500
Confirmed Service Customer
3/3/2026
Prompt and friendly service, thank you!
3/3/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
DENTON, TX
Randy R|2025 GMC Sierra 1500
Confirmed Service Customer
3/6/2026
I was able to make an appointment on the day and time that worked best for me. They completed the service and were able to complete the recall on the vehicle also. The name may have changed but the quality of the service and people is still the same. Thank you.
3/7/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DENTON, TX
Tom M|2020 Buick Enclave
Confirmed Service Customer
3/8/2026
Excellent as usual. Jarret has handled all my maintenance on my Enclave since moving here in 2020.
3/9/2026
Thank you for the fantastic and loyal feedback. We’re thrilled to hear Jarret has taken such great care of your Enclave over the years. Your continued confidence in our team is truly appreciated, and we look forward to many more visits ahead.
DENTON, TX
Timothy C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/8/2026
Everything went as planned. Wait time wasn’t too bad.
3/9/2026
We appreciate your positive and thoughtful feedback. It’s great to hear everything went according to plan and that the wait time was reasonable. Thank you for sharing your experience, and we look forward to serving you again.
IRVING, TX
Enmith T|2018 GMC 1500 Sierra
Confirmed Service Customer
3/13/2026
Man Edwin deserves a promotion he has dealt with all my trucks issues accordingly and with care !
3/15/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
HASLET, TX
Robert M|2017 GMC Acadia
Confirmed Service Customer
3/16/2026
While I have accepted the ridiculously high costs of repairs at dealerships, my biggest issue is with the inconvenient methods of payment. No personal checks over a low amount. Business checks are ok as well as cashier checks. 3+ % charge for credit card use but no debit card uses without the fee. I had an 8:30 appointment for a simple thermostat replacement and it took more than a day to complete. I had to call back to get the requested invoice to make out a business check to pay the invoice, even though I had requested one when I was given an estimate that was $400 lower than the final bill, with no extras. I am not sure if it is deceptive practices or just incompetence. All of my personal and business vehicles are GM products; I am not sure that is a wise path to stay on. I have never been anything but a satisfied customer, until the past few years.
3/18/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AUBREY, TX
Thad T|2026 GMC Sierra 1500
Confirmed Sales Customer
3/13/2026
Scotty made purchasing my new truck a very easy and fast process. He was a pleasure to work with and was upfront and honest throughout the entire experience. His knowledge of all the GMC products really stood out, and he was able to answer every question I had without hesitation. He made sure I understood all the features and options so I could make the right choice. The whole process was smooth, professional, and stress-free. I would definitely recommend working with Scotty to anyone looking to purchase a vehicle.
BRYAN BUCKHANAN
3/15/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Congratulations on your new vehicle, Thad! If you have any further questions, please give us a call. We're always happy to help!
JUSTIN, TX
Melody L|2023 Buick Encore GX
Confirmed Service Customer
3/13/2026
Comfortable wait for repairs & text update.
3/15/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tom Clark Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
THE COLONY, TX
Melissa R|2016 GMC Acadia
Confirmed Service Customer
3/13/2026
We always have a great experience when we come in for service and this was no exception. Gavynn is amazing and we look for each time to work with him. We were in and out quickly for our oil change and all employees were very pleasant.
3/15/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
PILOT POINT, TX
Steven S|2021 GMC 2500HD Sierra
Confirmed Service Customer
3/16/2026
Great team and dealership. If you need good advise for your ride ask for Gavynn Norris. He will definitely take care of you. Thanks again team.
3/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DENTON, TX
Michael D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/18/2026
been purchasing vehicles from the dealership for about 15 years, regardless of the name on the door your staff never fails to impress with their service. The service department is no different, excellent service, they do what they say and follow up as needed.
3/19/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Tom Clark Buick GMC and we hope to see you again soon!
DECATUR, TX
Chuck M|2024 GMC Sierra 1500
Confirmed Service Customer
3/19/2026
Mike is doing a great job......
3/20/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
ARGYLE, TX
Michael H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/20/2026
Service was great except for losing my key. Dealership made me new fobs but lost my keys for my lock on the tonneau cover and hitch lock. Not good.
3/21/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. .
PILOT POINT, TX
Jules B|2024 GMC Yukon
Confirmed Service Customer
3/20/2026
He was very wonderful guy
3/21/2026
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
DENTON, TX
Viktoriya C|2020 GMC 1500 Sierra
Confirmed Service Customer
3/20/2026
Quick and high quality service. Thank you
3/21/2026
Hi, thank you for taking the time to leave a review for us at Tom Clark Buick GMC! We're looking forward to your next visit!
AUBREY, TX
Enrique R|2023 Buick Encore GX
Confirmed Service Customer
3/21/2026
Edwin and the service department was excellent. Everyone was friendly and professional. I wish you had a separate evaluation question for the scheduling of the service required because I would have given a poor rating. I tried calling and no one ever answered for three consecutive times. I finally had to contact someone else at your dealership to schedule my service. You have great people and product but if your customers continue to have issues scheduling service, your sales will suffer because of not getting answered in a timely manner.
3/22/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CORINTH, TX
Sharon R|2022 GMC Terrain
Confirmed Service Customer
3/23/2026
I was able to get my oil change in an appropriate time and staff was professional as always.
3/24/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AUBREY, TX
Daniel S|2020 Buick Enclave
Confirmed Service Customer
3/23/2026
The service is excellent. The staff is efficient, professional and personable.
3/24/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DENTON, TX
James J|2026 GMC Sierra 1500
Confirmed Sales Customer
3/25/2026
My experience was nothing less than exceptional. The negotiations were conducted in professional manner. The buying experience was just as professional.
BILLY WORLEY
3/26/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COPPELL, TX
Carl A|2026 GMC Yukon
Confirmed Sales Customer
3/25/2026
It was Best Ever !
ERICA WOODS
3/26/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SHADY SHORES, TX
Robert K|2022 Buick Envision
Confirmed Service Customer
3/25/2026
The recall repairs were handled professionally with an explanation of the services and completed within the stated time frame
3/26/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
JUSTIN, TX
Austin T|2026 GMC Sierra 1500
Confirmed Sales Customer
3/17/2026
best car dealer i have work with could have used more perks excellent
ERICA WOODS
3/18/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DENTON, TX
Daniel C|2019 GMC 2500HD Sierra
Confirmed Service Customer
3/19/2026
Great service. Jarrett Abel does a great job as service advisor.
3/20/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
OAK POINT, TX
Paul A|2004 GMC Envoy
Confirmed Service Customer
3/24/2026
I took Ruby (Envoy) to Dr. Clark's Clinic (dealership) to get her annual check-up (emissions test), have some blood work done (oil&filter change), & check her eye lids (wipers). Intern Edwin C. recomended that she needed new shoes (tires) which I told him that I would take care of that later. Intern Edwin kept me informed of her status the whole time & even arranged an orderly to take me home & then pick me up to pick her up after she had been discharged from the clinic (dealership). The payment process for her check-up was very effecent as well. Ruby was so happy to see me, knowing that she would be back home very soon. Great job.
3/24/2026
Thank you for your creative and delightful review! We’re so glad Edwin kept you well informed and made the entire “check-up” experience smooth and efficient. Give Ruby our regards, and we’ll be ready whenever she’s due for her next visit!
HIGHLAND VILLAGE, TX
James M|2022 GMC 1500 Sierra
Confirmed Service Customer
3/25/2026
I made an appointment for an oil change, service was fast , friendly and respectful. They did just what I needed.
3/26/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AUBREY, TX
Christopher T|2025 GMC Yukon XL 1500
Confirmed Service Customer
3/26/2026
Mike is the best service rep. I called him for an appointment and I got in the next morning. Thanks Mike!
3/27/2026
Thank you for sharing your wonderful feedback about Mike. It’s fantastic to hear he provided prompt and accommodating service to get you in so quickly. We truly appreciate your kind words and look forward to assisting you again soon.
MAGNOLIA, TX
Paul A|2024 GMC Sierra 1500
Confirmed Service Customer
3/28/2026
Great experience Jarrett Able always does an awesome job
3/30/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DENTON, TX
Herbert M|2026 GMC Yukon XL
Confirmed Sales Customer
3/28/2026
Every experience at the dealership was excellent!!
MICHEL WOODS
3/30/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ARGYLE, TX
Raymond C|2023 GMC Sierra 1500
Confirmed Service Customer
3/30/2026
Was greeted quickly in the entrance drive, heard my needs, held the door open to the waiting area. Nice touches: email came immediately with service contact if I had any needs, updated through the process and easy check out.
ROANOKE, TX
Roque W|2026 GMC Canyon
Confirmed Sales Customer
3/25/2026
Our salesman, Jagger McCarty, was is the best salesman ever? I have bought a lot of cars in my life, I am 76, and he is the best salesman I have ever had. He is so laid-back and not pushy. I have already started telling my friends about him.
JAGGER MCCARTY
3/26/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Your recommendation means so much to us and we're so happy to have earned it. If you have any further questions, please give us a call. We're always happy to help!
DENTON, TX
Darnell P|2026 GMC Sierra 1500
Confirmed Service Customer
3/26/2026
I was well taken care of my service provided Tim Wilkins schedule me to come in. My truck was taken right in for the service. An issue came up he took the steps to resolve it. He kept me informed. He was very busy but still managed to keep informed and his other customers . Thank you
3/27/2026
Thank you for your detailed and thoughtful review. We’re delighted to hear Tim kept you informed and handled everything efficiently, even during a busy time. We appreciate your trust and look forward to assisting you again in the future.
NORTHLAKE, TX
Dessie S|2018 Buick Encore
Confirmed Service Customer
3/26/2026
Service was prompt and efficient as always
3/26/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
DENTON, TX
Juan R|2023 GMC Sierra 1500
Confirmed Service Customer
3/30/2026
Took my Sierra 1500 for a maintenance oil change and they took care of it promptly.
DENTON, TX
Deborah H|2023 Buick Enclave
Confirmed Service Customer
3/30/2026
Easy auto notification when maintenance is due on my car. Easy to set up appt on phone. Greeted at my arrival appt time and my service rep was right there. Answered my questions on what we were doing. No surprises. Polite, courteous and sincerely does his job well. Service dept did all points check, oil change, rotated tires and even vacuumed and washed my car. Since I drive from out of town, I always wait in the relaxing lobby area where water and coffee are provided. Usually only takes about an hour. Desk check out is very friendly and efficient. Service does not get any better than this.
MANSFIELD, TX
Matthew S|2026 GMC Sierra 1500
Confirmed Service Customer
3/30/2026
Edwin is great and has been taking care of my trucks for 8 years.
FLOWER MOUND, TX
Channa H|2024 GMC Sierra 1500
Confirmed Service Customer
3/30/2026
Tim was great and I appreciate the communication he provided .
CROSS ROADS, TX
Kevin K|2023 GMC Sierra 1500
Confirmed Service Customer
4/4/2026
I went in for a service appointment, everything went smoothly. I was able to get an early appointment, everyone at the dealership was professional and extremely helpful. Great experience!
DENTON, TX
Sean W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/30/2026
Quick and easy
DENTON, TX
Ken H|2026 GMC Yukon XL 1500
Confirmed Service Customer
3/30/2026
I had to be towed on a 7300 mile car. Edwin was incredibly helpful and made sure I was taken care of, unlike other dealers. I’ll be back to purchase there as well. Thank you so much.
DENTON, TX
Pamela R|2022 Buick Envision
Confirmed Service Customer
3/31/2026
Friendly and Jarrett is always helpful.
4/1/2026
We truly appreciate your continued support. It is great to hear Jarrett remains helpful and friendly, and we are always here when you need us.
FRISCO, TX
Juan H|2016 Buick Verano
Confirmed Service Customer
4/4/2026
Great service
CORINTH, TX
Joe R|2024 GMC Sierra 1500
Confirmed Service Customer
4/4/2026
Professional Service
DENTON, TX
Miguel M|2021 GMC 1500 Sierra
Confirmed Service Customer
4/6/2026
Everything went well with my truck maintenance.
DENTON, TX